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“Nice Mid Range Hotel”

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Sunset House Lombok
Ranked #3 of 5 Hotels in Batu Layar
Perth, Australia
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice Mid Range Hotel”
Reviewed 10 April 2014

Sunset House is a Mid Range Hotel without the glitz of a Resort Hotel. The staff were very friendly throughout our stay and the reception staff had very good English skills and were very helpful in assisting customers. Had a Garden View Room which was large , clean and serviced daily. Large bed with firm mattress. It was near the road and there is a hum of traffic. The breakfast buffet had fruit/coffee/tea/toast/eggs to order as well as daily changing Indonesian dishes which ranged from excellent Chicken Satay and Beef Rendang to Beef and Vegetable Soup . The Hotel is right on the beach although most guests used the pool. Located within a 10-15 minutes walk to town or a 7000 rp taxi ride although it was hard to find a driver with the change from 10,000 rp. Would stay again in this hotel .

Room Tip: Pay a little extra for the Ocean View/Pool View rooms
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank bruce t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tangerang, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 April 2014

Stay in sunset house after having 4 days sailing trip komodo-lombok. Room is nice, clean, and spacious. Wifi available and works well. Swimming pool and gazebo located near senggigi beach. Breakfast is delicious and served in beach view restaurant. Staff is quite friendly.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Themy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 April 2014

Stayed again at Sunset for 6days in March.It still is a nice place to stay but things are changing. First time I came here I loved the place. A small more personal hotel, staff was great, rooms were nice especially the beach view one's. But sunset is changing.
Getting bigger, less personal, increasing prices. Somehow I get the feeling that with this grow some things are not growing with the size of the hotel and that is creating a mismatch.
I loved the old staff, friendly, attentive and they have a good eye for hospitality.
But the new staff in general have more eye for their smartphone than for the guests.
In the six days I stayed there not once one of the new staff came up to me in the garden or at the swimming pool to ask me if I would want something to drink/eat. But if I would go to the restaurant to order something there would be 3 staff sitting chatting and playing with their smartphone. The same in general when I would come up to the restaurant. Not the same service and hospitality I used to feel with the old staff. I think the new staff could definitely learn a lot from the few old staff that are still around. Seeing the hotel is getting bigger it would be nice if they would organize some things at the hotel. Special evenings, maybe bbq/fish evening/entertainment once in a while.
If you are noise sensitive like me their could be some issues. For example the room close to kitchen/restaurant/reception will get a lot of noise. Also in general noise from the road seem to get worse, more traffic.
Don't get me wrong this is still a good place to stay and I still recommend it. I love the old staff that are still working there. I like the location, the big clean beautiful beach view rooms, the pool, the garden. They also added massage at the hotel. The quality of the food in the restaurant is still good.
But I think the owners have to put in some work to keep up the level of the hotel with the growth. A bigger hotel doesn't only mean more rooms...

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JaapdeJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2014

Our first time to Lombok and Sunset House proved to be a great introduction to Senggigi. The staff were most welcoming and very friendly throughout our stay. We chose a Pool Access Room which was lovely and and we thoroughly enjoyed the breakfast choice each morning.

Location on the beach made for a very pleasant stay and a walk into town would usually take us maybe 10-15 minutes, which was not an issue for us. Hope to visit again one day.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Essence2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 April 2014

I believe it is the best Hotel o the beach. We were in the room on the first floor with the swimming pool at the front and ocean view. Room it's clean and very large. They cleaning everyday and when finished it was spotless, GREAT WORK.
The garden it is also nice and well kept. Nice buffet breakfast but you can also order extra things. Many restaurant not too fare away. If you like to go a bit farther away from the hotel by taxi it is cheap, not more than 7.000 to 10.000 rp
For sure a good hotel to have holidays

Room Tip: Ask for a room at the front (beach) maybe a bit more expensive but well worth it
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank numer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balikpapan, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 March 2014

I found Sunset House to be the best budget hotel on TripAdvisor during my research prior to our family trip. Photos and reviews seemed perfect for what we needed which was just for a good night sleep and breakfast in the next morning. It turned out to serve that purpose and that purpose only. We stayed at a standard room which was across the street from the beach. Unfortunately, towels and linens were not so clean and the floor was muggy. We needed to cross the Senggigi main road for breakfast as the restaurant was by the beach. You don't get much to choose for breakfast and the taste was so so. The coffee, which was my last hope for a more-than-average-breakfast, was sadly stale. Nevertheless, the atmosphere by the beach was very nice and the view was truly amazing.

If you're just looking for a place to sleep for 1 night and for breakfast the morning after with minimum spending before continuing your journey, this hotel might just be right for you. Other than that, you might want to also look at other options.

Room Tip: More expensive rooms which are located by the beach looks a lot better that the standard rooms acros...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arief R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
2 reviews
Reviewed 19 March 2014 via mobile

Nice sea view, super pool.
Food is not nice, breakfast disgusting and some staff not smiley.
Rooms are very clean and big. But the ones in the back are near the noisy road.
Beach is steep. Sea like a lake, blur water.
Sengiggi is a big tourist area without charm.

Stayed March 2014
Helpful?
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset House Lombok

Property: Sunset House Lombok
Address: Jl. Raya Senggigi no. 66 | Batu Bolong, Batu Layar, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Batu Layar
Amenities:
Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Batu Layar
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sunset House Lombok 3*
Number of rooms: 38
Official Description (provided by the hotel):
A small boutique hotel located by the beach, within 15 minutes walk from Senggigi, the main town. ... more   less 
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Also Known As:
Sunset House Lombok Hotel Lombok

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