Pool-spa-fitness center closed, We chose this hotel for these amenities. Told that they would not be open for another week Per other reviews last fall it was closed then..Side Security door lock broken allowing anyone access 24/7; Bath exhaust fan shaking, unable to use light until next day when it was unplugged. Sink faucet leaked all over and on floor; Had to ask for missed items i.e. cups, coffee,ashtrays not cleaned, trash not removed on day 3. Lobby was very bland with no décor. We would have canceled upon arrival due to pool etc being closed but had prepaid. Will not ever do that again. Also when using Agoda, you are charged an additional foreign transaction fee. Room was very cramped. Breakfast room very small. Had to stand and eat my cereal due to no vacant tables. (Only 4) Very disappointed!
- Official Description (provided by the hotel):
- Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more less
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- Also Known As:
- Baymont Inn And Suites Branford Hotel Branford
- Baymont Inn Branford
- Best Western Branford
- Branford Best Western