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“Basic shelter”

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Baymont Inn & Suites Branford / New Haven
Ranked #6 of 7 Hotels in Branford
United States
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Basic shelter”
Reviewed 14 June 2014 via mobile

This run down, thread bare motel offers basic shelter but sorely lacks in basic levels of acceptable standards. The 25 year old wall paper was peeling in several places. Crude sheetrock repairs made no attempt to hide shoody workmanship. The ancient carpet rated a " no bare foot " policy while we suffered our one night stay. The cheesy pillows were like something I remember from college dorms. The room had that old, mildewy, smokey, poverty smell. The room was as clean as it could be . The house keepers had made a heroic attempt to clean our room, but nothing could help its sad condition . On a positive side, it rained and the roof didn't leak. The back door entrance we accessed our room from had no lock, anyone who had a desire could access our hallway ( or anywhere else in the motel) 24/7. Clearly the Baymont Chain could care less what their Franchise holders are up to. I will NEVER stay ANY Baymont property again.

Stayed June 2014, travelled with family
Helpful?
6 Thank Buildr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dharrmais G, Director of Sales at Baymont Inn & Suites Branford / New Haven, responded to this review, 16 June 2014
Thank you for giving us your valuable feedback regarding your stay . I'm highly disappointed and sorry to know that you weren't happy with your room however we could have moved or upgraded you to a different room only if we were given a chance to correct it. Your complain about the security locks for the outside doors has been addressed to the maintenance personnel and as of now they are replacing it with the new locks for the building.
Once again , i apologise for the inconvenience and hope that you will give us a second chance for your future visits.

Ps: Please call us at 203 488 4991 x 149 to discuss directly with the GM ( Daryl Gorey)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2014 via mobile

Abysmal. I wouldn't overnight an animal here. Made the love of my life endure one night here. Big misrake. Nonrefundable reservation for two in hell. Ugh. Better place secured for tonight .

Unclean and worn out from the parking lot to the filthy room. Literally hair in the tub, sheets were so worn we couldn't tell if they'd even been washed or were just normally soiled.

Spit on the lampshade, vomit or some other replusive spatter on the window overlooking the sketchy truck parking lot. Need more?

Walk away. No, RUN away from this place. Sleep in your car. You'll get a better nights rest. The one star rating is too high. Subtract 5.

Stayed June 2014, travelled as a couple
Helpful?
4 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunswick, Georgia
2 reviews
Reviewed 6 June 2014

As a truck driver I found the parking to be very suitable and the route in and out very easy for my car hauler. One block from a TA. The room was a little on the small side but very clean and comfy. The bed and pillows were awesome and I slept like a rock. This is on my list of favorites when I am next in the area!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Branford / New Haven

Property: Baymont Inn & Suites Branford / New Haven
Address: 3 Business Park Dr, Branford, CT 06405-2925
Phone Number:
Region: United States > Connecticut > Branford
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Branford
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Branford / New Haven 2*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more   less 
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Also Known As:
Baymont Inn And Suites Branford Hotel Branford
Baymont Inn Branford
Best Western Branford
Branford Best Western

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