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“Front desk remedied problem...” 3 of 5 bubbles
Review of Baymont Inn & Suites Branford / New Haven

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Baymont Inn & Suites Branford / New Haven
Ranked #6 of 7 Hotels in Branford
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440 reviews from our community

Traveller rating
    54
    113
    118
    93
    62
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Beavercreek
1 review
3 of 5 bubbles Reviewed 14 August 2014

I had to set the air conditioner at 60 degrees to cool the room. The staff felt this was normal. They did not empty the ice bucket, or replace used paper cups. The breakfast area had only a few tables with about 12-14 seats, vs an 80% motel occupancy. The only egg option were hard boiled, and no meat.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 10 August 2014 via mobile

The sheets have a bad odor and I mean bad there was hair on the sheets as well. It's disgusting I would never stay here again. When you first walk into the room its stinks as well. Its not worth it. Baymont gets no stars!

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank CARLA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
89 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
1 of 5 bubbles Reviewed 14 June 2014 via mobile

This run down, thread bare motel offers basic shelter but sorely lacks in basic levels of acceptable standards. The 25 year old wall paper was peeling in several places. Crude sheetrock repairs made no attempt to hide shoody workmanship. The ancient carpet rated a " no bare foot " policy while we suffered our one night stay. The cheesy pillows were like something I remember from college dorms. The room had that old, mildewy, smokey, poverty smell. The room was as clean as it could be . The house keepers had made a heroic attempt to clean our room, but nothing could help its sad condition . On a positive side, it rained and the roof didn't leak. The back door entrance we accessed our room from had no lock, anyone who had a desire could access our hallway ( or anywhere else in the motel) 24/7. Clearly the Baymont Chain could care less what their Franchise holders are up to. I will NEVER stay ANY Baymont property again.

Stayed June 2014, travelled with family
Helpful?
6 Thank Buildr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dharrmais G, Director of Sales at Baymont Inn & Suites Branford / New Haven, responded to this review, 16 June 2014
Thank you for giving us your valuable feedback regarding your stay . I'm highly disappointed and sorry to know that you weren't happy with your room however we could have moved or upgraded you to a different room only if we were given a chance to correct it. Your complain about the security locks for the outside doors has been addressed to the maintenance personnel and as of now they are replacing it with the new locks for the building.
Once again , i apologise for the inconvenience and hope that you will give us a second chance for your future visits.

Ps: Please call us at 203 488 4991 x 149 to discuss directly with the GM ( Daryl Gorey)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Branford / New Haven

Property: Baymont Inn & Suites Branford / New Haven
Address: 3 Business Park Dr, Branford, CT 06405-2925
Phone Number:
Region: United States > Connecticut > Branford
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Branford
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Branford / New Haven 2*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more   less 
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Also Known As:
Baymont Inn And Suites Branford Hotel Branford
Baymont Inn Branford
Best Western Branford
Branford Best Western

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