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DoubleTree by Hilton Hotel Bristol, Connecticut
Ranked #1 of 1 Hotels in Bristol
Certificate of Excellence
Ashtabula, Ohio
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Excellent!”
5 of 5 bubbles Reviewed 8 October 2013

We were traveling and stopped in the area for two nights. The staff was very welcoming. The lobby is large, clean and modern. The room was spotless with a very comfortable king bed. The restaurant menu was good and the food delicious. My only negatives are 1) it is impossible to move the chairs at the pcs in the business center and 2) in the room there is a useless couch. It is 1950s modern or like something from the Jetsons. You cannot sit on it. We never did figure its purpose. It just took up space. My husband had to watch TV from the desk chair.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OhioSailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 31 October 2013
Thank you for your for your feedback OhioSailor. We are glad you found your guestroom to be clean and comfortable. If you do stay with us again in the future you can request a room with a sitting chair as opposed to the chaise lounge. I will discuss the chairs in business center with our management team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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601 reviews from our community

Traveller rating
    434
    112
    34
    15
    6
See reviews for
216
120
18
201
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Hutchinson, United States
1 review
5 of 5 bubbles Reviewed 7 October 2013

This hotel was an excellent choice I would recommend it to anyone. The staff and services was excellent, located close the ESPN corporate office. This hotel has excellent amenities such as pool, dining and fitiness center.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 31 October 2013
Thank you for your review James. We are proud to offer a great range of services. There is something here for everyone. We hope to have you staying with us again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

Stayed here at the Doubletree for the first time and couldn't have been happier. Seems the hotel has just been remodeled. everything was fresh and new and extremely clean. The bar in the lobby is nice and always crowded. The restaurant is a four star and not of my liking but also very nice.ERvery staff member I had contact with was extremely friendly and helpful. ESPN headquarters is across the street and this hotel seems to be the host hotel. There are some very nice restaurants in Bristol but they are at least 30 minutes from the hotel. This is OK with me. All in all I would recommend this hotel to one and all.

Room Tip: Fifth floor is for Hilton Honor card holders and very good.
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank qr144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 31 October 2013
Thank you for sharing your experience. We are glad you had an opportunity to enjoy the bar. It does get busy in the afternoon as we host Happy Hour daily from 4pm-7pm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, Connecticut, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 October 2013

We stayed at this hotel for the weekend of my nephews wedding. Upon check out we paid for both our rooms in cash. A few days later I noticed a charge on my credit card for $250.00. When I called and asked for an explanation they said I smoked in my room and they have a non-smoking policy I know that is NOT true because my children and I both have asthma. We always ask for non-smoking rooms. I will never stay at a Hilton Hotel ever again. Love when people make false accusations and steal money

Room Tip: Make sure you don't have added charges on your credit card
See more room tips
  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 7 October 2013
Hello Laura,

Thank you for bringing this to our attention. We deeply apologize for the billing error that occurred regarding the smoking fee applied to your reservation. I understand you had an opportunity to speak with our General Manager to resolve the issue. Because of your feedback we have implemented better procedures for documenting and handling the unfortunate case of smoking in a guest room. We take great pride in the cleanliness of our hotel and the fact that we are a non-smoking facility. Our goal is to provide the best experience for all of our guests and we again apologize for our error which has negatively impacted your stay. We hope that if you are in the area again you will give us the opportunity to regain your trust.
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Grand Rapids, United States
1 review
5 of 5 bubbles Reviewed 3 October 2013

This hotel experience was outstanding and completely exceeded my expectations. Every single employee that I had contact with was cheerful, helpful and inviting. The restaurant and the bar had very good food. I would highly recommend this hotel to others. It was a rare experience.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary Ellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 7 October 2013
Thank you for the kind words Mary Ellen. Our staff works hard to make every guest feel welcome and we are glad to know that was the case with you. We are pleased to hear that you enjoyed the restaurant and bar as well. We have just announced a new prix fixe menu for October, so if you come back this month, we hope you will try it out. Our three course fine dining experience for $34 should not be missed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upstate New York
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

We stayed at this hotel for one night prior to catching a early morning flight from Hartford Bradley Airport. Although there are many closer options I was attracted to this hotel by its glowing Trip Advisor reviews and could not be happier with my choice. It was worth the 25 minute drive in the morning to the airport.

The property has been recently renovated in the guest rooms and public spaces with an attractive modern theme. Upon entering the lobby we were greeted by the attentive and pleasant staff who made check-in a breeze. The spacious lobby was spotless clean as was the restaurant where we had a late dinner. We dined in the bar area which had a huge TV tuned to a baseball game and quite a few other screens with other games and ESPN Sports Center (Bristol CT is ESPN's hometown after all.) The food was well prepared and featured local produce... it was nice to have a healthy, delicious meal right at the hotel.

The room was spacious and attractively decorated and spotless clean. The large bathroom had plenty of counter space and was well illuminated. The airconditioning was quiet and worked well. We had a great night of sleep in the quiet room and awoke refreshed for our flight.

I'd highly recommend this property if business takes you to Bristol and it is an excellent option for flying from Bradley Airport if you are ok with the drive in the morning.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank giantsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, Director of Sales at DoubleTree by Hilton Hotel Bristol, Connecticut, responded to this review, 7 October 2013
Giantsteve, your review is music to our ears. It is such a great compliment to know that our service and accommodations are at the level that you would drive the extra distance just to stay here. The HDTV in TimeOut is very large (85 inches to be exact). If you are in the area on a Sunday during football season, make sure you stop in because we have NFL Sunday Ticket, so all six HDTVs in the bar have games on.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

I travel A LOT for work and this hotel is my favorite hotel yet. It is the cleanest hotel I have ever stayed it. More than comfortable, and the service is unmatched. There are two restaurants in house which is nice if you're too tired to drive for dinner after a long day. I have driven up to an hour extra in the morning just to stay in this hotel.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Annie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Bristol, Connecticut

Property: DoubleTree by Hilton Hotel Bristol, Connecticut
Address: 42 Century Dr, Bristol, CT 06010-4779 (Formerly Clarion Hotel Bristol)
Phone Number:
Region: United States > Connecticut > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bristol
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Bristol, Connecticut 3.5*
Number of rooms: 141
Official Description (provided by the hotel):
Every DoubleTree stay starts with a warm chocolate chip cookie! Book your next stay with our hotel in Bristol, Connecticut and enjoy our many great amenities, such as a heated indoor pool, and 24-hour fitness center. We are located 35 minutes from Bradley International Airport, 23 minutes from ESPN headquarters, and 23 minutes from downtown Hartford. Spoil yourself with our on-site dining at The Willows, which features farm to table cuisine or choose between twelve craft beers on draft to quench your thirst at our TimeOut Sports Bar. Come stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Odigeo, Hilton Hotels Direct and Hotels.com so you can book your DoubleTree by Hilton Hotel Bristol, Connecticut reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Bristol
Bristol Clarion

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