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“Awesome Staff and Spacious Rooms”
Review of Ethan Allen Hotel

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Ethan Allen Hotel
Ranked #2 of 15 Hotels in Danbury
Certificate of Excellence
GreenLeadersBronze level
Roanoke, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome Staff and Spacious Rooms”
Reviewed 7 July 2014

We stayed at the Ethan Allen Hotel over July 4th weekend. I believe this is a hidden gem of a hotel and presents a great value for money. Our room had been updated with quality furniture and flat screens. The bar and restaurant area has lots of space to get comfortable. The staff and food exceeded our expectations. Patty and Clint at the front desk do an amazing job making guest feel welcome in their town. I travel regularly on business and truly appreciate a front desk staff that works hard to provide outstanding service to their guest. The location is close to the college with great shopping at the nearby mall.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HT B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 16 July 2014
HT,

Thank you very much for staying with us and your positive comments. We appreciate the recognition for our team and I'll be sure to share this review with them as well as the rest of our team.

Please consider us again as your travels bring you back to the area as we would love to welcome you back.

All the best in your future travels!

Joe Howley
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
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English first
Piscataway, New Jersey
1 review
Reviewed 6 July 2014

Nice Hotel, Unless you need to sleep”


Let me start off with the good- My bed was very comfortable and the room was fairly nice. The staff wasn't unfriendly, but I would say the least friendly of any at the other Hudson Valley area hotels I've stayed
very happy to find the Ethan Allen Hotel. The room was beautifully decorated as one would expect, but we were also very impressed by the friendly staff at the front desk and at the buffet breakfast...

Room Tip: •"Higher floors have less A/C unit noise" Every things you need is on time in rooms is in...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Awny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 16 July 2014
Awny,

Thank you very much for being our guest this week and for sharing a terrific review online. I am very happy to know that our team was able to make a positive impact on your stay.

We look forward to having you back with us again in the future and thank you again for staying at the Ethan Allen Hotel.

All the best,

Joe Howley
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Maryland
Level 5 Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 July 2014

I stayed here for 2 nights recently while teaching in Westchester county, NY. The best force this place has is their staff. Room service, front desk, and other staff were very nice and helpful. The rooms are well appointed with nice furnishings. But the rooms need a lot of attention to update them. In other words, some of the sleeping rooms have seen better days. Compared to the cost of hotels in New York, this was very reasonably priced. At night, it seems to have a bare-bones staff. There was a large group of teens on my hotel wing that were very loud and running back and forth through the hallways at night. Also, I noticed that the exterior doors on the sides of the building are very heavy and not handicap accessible. If that is important for your stay, keep it in mind. The main lobby door is accessible, though. If you have children, there is a McDonald's and Dunkin Donuts across the street. Plenty of free parking.

Stayed June 2014, travelled on business
Helpful?
Thank cw413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 16 July 2014
CW413,

Thank you for taking the time to share your review.

I am not sure if you had stayed at the correct location. We just finished a full renovation of all our guestrooms in May 2014. The renovation was a multi-million dollar renovation in which we got all new furnishings, wall paper, and carpet just to name a few new features in our newly renovated rooms.

Please consider us again as your travels bring you back to the area.

All the best,

Joe Howley
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

Beautiful courtyard/pool area; and lovely lobby. But price for room was higher than Hilton, Marriott and Westin all of which had complimentary coffee in the lobby and/or complimentary continental breakfast.

Room Tip: Room was poorly lit. Closet door was off the track. Bath tub drain was not flowing properly. A/C noi...
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Green Features: Nothing out of the ordinary. Rooms were either too warm or too cold. Very hard to read due to dimness of lights.
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjf71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 4 July 2014
jjf71,

Thank You for staying with us this past week. We are glad that you found our outdoor courtyard and pool beautiful and useful.

I am sorry to read that you found our rooms too highly priced compared to the other hotels you mentioned. The hotels that offer the coffee, are "limited service" hotels and do not offer the same amenities we have here at our property. For example, we have a bar, restaurant, live entertainment (Friday & Saturdays from 9pm-1am), outdoor pool, room service (for breakfast, lunch, & dinner), full gift shop, on-site laundry, fitness center, and free wifi, just to name a few. In regards to coffee in the lobby all rooms are equipped with a one touch coffee maker in each room, in which the coffee is free. All of our rooms are also newly furnished with brand new Ethan Allen Furniture in which we completed our most recent renovations in May2014. Our hotel has a lot to offer in all aspects. As we may be priced higher than these other "chain" hotels we are a special product and would want everyone to come and see all of our amenities, product, and services.

Although our hotel appears not conducive to your needs, when your travels take you back to the Danbury area, there are numerous smaller roadside chain hotels/motels which offer clean and simple rooms without the need for our amenities and outdoor recreation.

All the best,

Joe Howley
Front Office Manager
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Greensboro, North Carolina
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2014 via mobile

We stayed overnight during a long road trip. We were just looking for a clean place to rest before resuming the drive and were very happy to find the Ethan Allen Hotel. The room was beautifully decorated as one would expect, but we were also very impressed by the friendly staff at the front desk and at the buffet breakfast in the morning. There was a very large wedding party at the hotel that weekend and the staff managed to still make us feel welcome and well taken care of.

Stayed June 2014, travelled with family
Helpful?
Thank Sarah_GSO_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 3 July 2014
Sarah,

Thank you very much for being our guest this week and for sharing a terrific review online. I am very happy to know that our team was able to make a positive impact on your stay.

We look forward to having you back with us again in the future and thank you again for staying with us!

All the best,

Joe Howley
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

Let me start off with the good- My bed was very comfortable and the room was fairly nice. The staff wasn't unfriendly, but I would say the least friendly of any at the other Hudson Valley area hotels I've stayed at during this 2 week trip. The internet worked, but was only around 1M speed wise. The bar inside is pretty nice too but there was some obnoxious drunk wedding party there so I didnt stay long.

Drunk at a bar, no problem, that's where they should be, but when I went back to my room I didn't expect 40 of them right outside my window in the courtyard. The last time I looked out the window was about 1 AM. I was going to call the front and see if/when/why they didn't shuffle everyone inside to the bar or ballroom because of the close proximity to guest rooms but I noticed there was a staff member still serving them & figured it was a waste of time. Apparently the wedding parties are allowed to go on for as long as they want with zero regard for other guests who may actually have to get up and work. The irony is that apparently they are affiliated with some Dr office because there is special parking out front for those guests visiting to have a sleep study done!

Next up-housekeeping. The doors have neat sliders on the outside that say 'privacy' when the door is locked (sort of like an airplane restroom). They also have the regular 'do-not-disturb' hang tags. Neither stopped the maid from beating on my door twice and beating on all the doors around me as loud as humanly possible all morning.

Room Tip: Maybe it's fine through the week, but between the drunks outside at night and maid disrespecting...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lothar34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 3 July 2014
Johnathan,

Thank you for taking the time to share your review after your recent stay at our beautiful hotel. We are happy to hear you enjoyed your stay with us!

Thank you for the constructive feedback regarding your nights stay & housekeeping as we use this to continually better our hotel.

We hope to welcome you back in the near future!

All the best,

Joe Howley
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

As you would expect of a hotel next to the head office of a major furniture manufacturer and retailer, the hotel is quite stylish and well designed. Also on the positive side, the front desk is staffed with exceedingly helpful and friendly people. But I would avoid staying there again for reasons that are important to me, but perhaps not to others:

1. Its a great location if you want to be next to the Ethan Allen headquarters, but otherwise it is a horrible, run down neighborhood. There is even an "adult" pornographic book store on the next block.
2. You can not walk, or run, anywhere from there - it is right on the main road without any sidewalk. I wanted to go for a run, but was advised that the best I could do safely is run around the parking lot. The hotel gym is also very basic.
3. The breakfast buffet is an OK, nothing kind of a breakfast experience.
4. The shower in my bathroom did not work. As I was trying to get through the shower and leave in a rush, I did not report it and experience how the hotel might respond to the problem, but the fact remained that I was unable to take a shower.
5. I asked the hotel to arrange a taxi for me. The taxi company, "A Cab Company" is to be avoided, they sent a cab without working air conditioning, that charged $35 (plus tip) for a trip of less than 10 miles. The hotel should have confirmed with me that this kind of over charging was acceptable to me.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Front Office Manager at Ethan Allen Hotel, responded to this review, 3 July 2014
Johnathan,

Thank you for taking the time to share your review after your recent stay at our beautiful hotel. We are located in the desirable western part of Danbury. As there are plenty of businesses, hotels, restaurants, and luxury car dealerships all along Lake View Ave (less than a mile away.) It is actually a very popular location for businesses all around as it's very hard to gain real estate in this location.

Walking and running is very limited, because of the busy street below. I wouldn't suggest running on a busy street such as Lake View Ave, because it is such a highly populated area with a lot of traffic, and blind turns. We are looking out for the safety of our guest when we suggest other running routes. Our staff here are very familiar with nice locals areas to go for a run, where there are beautiful gardens, and other trails.

We hope that if you return to the area, you change your mind about coming back to our location as we strive for excellence here. I'd like to personally invite you back to show you what a great location, and property we have. For a future reservation please contact myself as I will personally create your reservation. (203) 744-1776 EXT 230

All the best,

Joe Howley
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ethan Allen Hotel

Property: Ethan Allen Hotel
Address: 21 Lake Avenue Ext, I-84 at Exit 4, Danbury, CT 06811-5286
Phone Number:
Region: United States > Connecticut > Danbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Danbury
#2 Business Hotel in Danbury
#4 Family Hotel in Danbury
#5 Romantic Hotel in Danbury
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Ethan Allen Hotel 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
The Ethan Allen is fully renovated Landmark Boutique Hotel that welcomes it's guests with a unique blend of warm hospitality and the legendary comfort & style of Ethan Allen Home Interiors. With it's spacious guestrooms, Ethan Allen supreme comfort bedding, Keurig coffee makers and Gilcrest & Soames bath amenities a year round relaxing and cozy escape awaits. Experience a culinary dining delight in our award-winning restaurant, or feel free to unwind in our lounge. ... more   less 
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Also Known As:
Ethan Allen Danbury

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