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“consistently good but not this time”

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Hilton Garden Inn Danbury
Ranked #1 of 15 Hotels in Danbury
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“consistently good but not this time”
Reviewed 21 October 2013

Stayed for 4 nights a couple of weeks ago. I usually stay at this hotel when in the area the rooms are clean, hotel is centrally located for my needs and the hotel is priced fairly. If this review was based on the last stay I would have rated it very good, but not this time. Friday night there was a party in the hallway. I called the desk @ 10:00pm to complain, They said they would send security, I called again @ 11:00pm. They said security had come up and not found anything. I went into the hallway 12:30am and confronted noisy, loud, beer drinking people, knocking on doorways and yelling and laughing. This was totally unacceptable. Fortunately the next 3 nights were uneventful. The manager was no help on this night.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 23 October 2013
Thank you for taking the time to review our hotel, we appreciate your comments and apologize that this stay was less than exceptional for you. We do take pride in providing a comfortable stay for all of our guests, and I am sorry that this isolated incident resulted in frustration one night for you. I am glad to hear that the issue did not repeat itself for the remainder of your stay. Thank you again.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Las Cruces N.M.>, United States
1 review
Reviewed 15 October 2013

The appeal doesn't stop at the curb but continues to check in and up to your room. Everyone is friendly, helpful and look as if they really enjoy their job. They recommended places and services that we were glad we followed up with. Would stay there again in a heart beat.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gaysha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 17 October 2013
Thank you for writing a review on our hotel, we really appreciate your comments! I am glad to hear that you had a great stay, and that our staff enthusiasm for their jobs shone through! Please visit us again when in the area.
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Plymouth, Connecticut, United States
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 October 2013

From the moment we walked through the front doors, to the time we left, we were treated very well. The hotel was clean, the staff was extremely accomodating, and nice. I would recommend this hotel over and over again. We reserved 22 rooms for our wedding, and all of our guests spoke very highly of this hotel. Would definitely advise people to stay if they are in the area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 16 October 2013
Thank you for reviewing our hotel, we are so glad to hear that you had a great stay and thank you for allowing us to be a part of your special weekend!
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A TripAdvisor Member
Reviewed 4 October 2013

This hotel was very clean and well maintained all around. It is a simple, comfortable place to stay for a reasonable price. I haven't stayed at a Hilton Garden Inn before, but will definitely see one out next time I travel. this location also had a lot of local shop and eatery choices.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 7 October 2013
Thank you for reviewing our hotel! We are glad to hear that you had a great stay, please look us up when passing through the area in the future!
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2 reviews
Reviewed 4 October 2013

This was a great stay. Very nice and clean rooms. Would recommend to anyone visiting Patterson. Arrived on a Thursday and left on Monday. The staff was very helpful. The hotel is very quaint. Approx. 25 minutes away you have to go and have breakfast at the AMERICAN PIE COMPANY, it is delish.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 643linab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 7 October 2013
Thank you for reviewing our hotel! We are glad to hear that you had a great stay, please look us up when passing through the area in the future!
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A TripAdvisor Member
Reviewed 4 October 2013

everything was very nice at this hotel. THe only thing I would say I didn't care for was that people were standing outside smoking. I do not know if there's a policy or designated area but if there is, it should be enforced.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 9 October 2013
Thank you for taking the time to review our hotel, I a, glad to hear you had a nice stay. We do have a designated smoking area.
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Beachwood, NJ
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2013

I chose the location as a place we could drive to after getting off work to head to New Hampshire from NJ. It was a lovely lobby and very comfortable room. The breakfast was good, eggs to order and lovely server to bring beverages and remove plates. The overall experience was pleasant, and I would stay again if my travel plans called for that area of Connecticut.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LornaBeachwood_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenDanbury, Director of Sales at Hilton Garden Inn Danbury, responded to this review, 24 September 2013
Thank you for reviewing our hotel, we are so glad to hear that you had an enjoyable stay! Please look us up again when stopping in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Danbury

Property: Hilton Garden Inn Danbury
Address: 119 Mill Plain Rd, Danbury, CT 06811-5142
Phone Number:
Region: United States > Connecticut > Danbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Danbury
#1 Family Hotel in Danbury
#3 Business Hotel in Danbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Danbury 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Danbury Hotel Danbury
Danbury Hilton Garden Inn
Hilton Danbury

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