We have health issues, and cannot tolerate smoke. Had nonsmoking room reservation, and called hotel the night before to explain health issues and verify need for non smoking hall. We were told our hallway and that entire area of hotel was non-smoking. Arrived 6 PM, and although room was non-smoking, hallway was VERY smoky. Our room was on 3rd floor, all fire doors were propped open and you could see smoke rising up the stairs to the 3rd floor. We had to walk through the entire smoky hall to get to our room, and smoke enters room as soon a door is open. Told staff we could not stay in that room, and the only other available rooms were smoking rooms. Staff offered to spray air freshener! The woman at the desk said rooms at either end were nonsmoking, but rooms in center of each hallway were smoking rooms, so they have no smoke free halls-not what we were told yesterday. We could not stay because of the smoke, but she refused to give a refund. She was rude and would not try to help us.
- Official Description (provided by the hotel):
- Complimentary Hot Breakfast, Free WiFi , All Rooms with Microwave and Refrigerator, Indoor Heated Pool , Spacious Rooms. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Danbury
- Quality Inn Danbury
- Danbury Quality Inn