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“Great bartender!”

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Holiday Inn Danbury-Bethel At I-84
Ranked #10 of 15 Hotels in Danbury
Reviewed 6 July 2014

I was in town visiting family and wound up going to the new bar downstairs for a few drinks. We had Shannon as our bartender and she couldn't have been better. Not once did we have to ask or wait for anything, she just knew when we needed something and had it ready before we even asked. I will absolutely come back due to such good service.

  • Stayed: July 2014
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Thank Diecast283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 7 July 2014

Dear Diecast283

Thank you or your comments about your recent visit to the Holiday Inn Danbury. It's great to hear that Shannon provided you with exceptional service. Enjoy the summer and I hope that your travels will return you to us once again.

William Gemme CHA General manager

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218 - 224 of 254 reviews

Reviewed 24 June 2014

Had the pleasure of staying there a week ago. The rooms were very clean and the staff was very helpful and cordial. If you plan on staying ask for JR he will make sure everything is taken care of and that your stay is perfect.

  • Stayed: June 2014, travelled with family
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Thank mipalomabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 25 June 2014

Dear mipalomabella,

Thank you for your kind comments about the Holiday Inn Danbury. It's nice to hear that you were satisfied by the service provided by JR. He is a joy to work with and it is always wonderful to hear that our staff provided great service. Enjoy the summer hope you will visit again soon.

William Gemme CHA General Manager

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Reviewed 23 June 2014

It was disappointing that the shower had mold and mildew around the tub at the grout line where the wall meets the tub. The sink drain stopper did not work properly. The restaurant was under staffed which resulted in an overly long wait for food to arrive. Not a very good experience.

  • Stayed: June 2014, travelled as a couple
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Thank bighealey3k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 24 June 2014

Dear bighealey 3k,

Thank you for your comments , I have shared your review with our operations team as they are a important part in making your stay pleasant. I'm sorry and hope that you will visit the Danbury Holiday Inn again in the future.

Thank You
William Gemme CHA General Manager

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Reviewed 22 June 2014

Best nights sleep out of 7 hotels we stayed at.
OUTSTANDING CUSTOMER SERVICE! I've been in the restaurant business all my working life. Too many places don't seem to understand how important guest service is.
My daughter and I came to breakfast 20 minutes after it ended. We were greeted by Ivett and Sean who offered to get us coffee and yogurt. We agreed and thanked them. Then Ivett said she would talk to the chef and see if there was anything else he could prepare for us. She came back and said he would make whatever we wanted! I was very impressed. We received an excellent breakfast.
My daughter and I were not exactly professional looking. We were on a Harley vacation wearing Harley t-shirts. She's 15 and I'm pretty scruffy looking with a long beard. Ivett talked with us frequently during breakfast. She could not have made us feel more comfortable and welcome. Ivett is Amazing!
Thank you for the Great service which is rare anymore!

  • Stayed: June 2014
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Thank riccoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 24 June 2014

Dear Riccoons,

I pleased that we were able to provide a excellent stay during your vacation , I hope your travels bring you back to the Holiday Inn Danbury. Enjoy the summer and hope to see you again soon.

William Gemme CHA General Manager

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Reviewed 21 June 2014

We stayed here on our way back from our camp in Maine. The room was very nice and clean, the staff was courteous. The beds were comfortable, very nice thick towels. The lobby was nice, very clean smell.

  • Stayed: June 2014, travelled with family
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1  Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 22 June 2014

Dear Helen W
Thank you for your kind comments about the Holiday Inn Danbury. I'm pleased that everything was to your liking. I hope your summer is great and that your travels bring you back to Danbury soon.

William Gemme CHA General Manager.

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Reviewed 20 June 2014 via mobile

Yes, this is an older facility and although it does show a few ( albeit subtle ) signs of it's age, the renovations overall are fantastic !
The entire staff deserve commendation for smiling , friendly service . Room was spacious and comfortable and there are a host of other dining options nearby that you can even walk to. Clean room and bathroom ( but the window in our room needs cleaning ) , nice amenities like hot coffee and tea in the lobby and an overall comfortable " feel". Didn't seem to be much going on in the Lobby bar and one staff member indicated the dining room was not serving that night due to a catered function going on. Found that a little odd but we had decided on a small nearby local place anyway ( Tivoli Pizza and Trattoria. Great service and good pizza! )
Hotel still needs a little tweaking on some areas ( like the pool) but the staff , especially Junior and Front Desk manager Kevin strive to make sure that all is in order and are quick to address and rectify anything that isn't up to par. I'd for sure stay again should my travels bring me to Danbury.

Stayed: June 2014
Thank kaw54realestate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 21 June 2014

Dear kaw54realestate,

Thank you for your kind comments about the Holiday Inn Danbury and mentioning Junior and Kevin , They are two of many associates that make it happen everyday. It was a pleasure having you as our guest and we look forward to your return. Your review comments were shared with our team. Please return this summer to enjoy our newly heated outdoor pool.

William Gemme CHA General Manager

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Reviewed 19 June 2014

Best hotel in the Danbury area. See Patty Reception to book your room and recommend places to visit. Could not be happier. The food and location is wonderful.Don't know if it's an all suite hotel,but we got one and it was very clean.Patty even called us when our room was available and apologized that it wasn't after a large convention stayed there the night before.

Room Tip: Get a room in back.Mill Plain Rd is very busy.
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  • Stayed: June 2014, travelled on business
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Thank auctional
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William G, General Manager at Holiday Inn Danbury-Bethel At I-84, responded to this reviewResponded 20 June 2014

Thank You for your kind comments and we are glad that you had a Pleasant stay. Please think of us again when visiting the greater Danbury area.

William Gemme CHA
General Manager

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Additional Information about Holiday Inn Danbury-Bethel At I-84

Address: 80 Newtown Rd, Exit 8 Off Interstate 84, Danbury, CT 06810-4152
Phone Number:
Region: United States > Connecticut > Danbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Danbury
Price Range: £78 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Danbury-Bethel At I-84 3*
Number of rooms: 114
Official Description (provided by the hotel):
The Holiday Inn Hotel Danbury is a full service hotel featuring Newly Renovated rooms, complimentary Wireless High Speed Internet, Exercise Room, Business Center and an Outdoor Pool.We are centrally located in Danbury between New York City and Hartford, CT, with Airports in both cities. Easy access off of Interstate 84, we are convenient to many attractions including the Military Museum, Danburys Railway Museum, Richter Park Golf Course and Candlewood Lake. With over 3500 Sq. Ft. of newly renovated, flexible meeting space, we customize every detail to meet your needs whether it be a corporate meeting or social event. You are guaranteed to receive personal attention to every detail of your event and your guests will rave about the Priority Service they receive. 'Real People, Real Service'. ... more   less 
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Also Known As:
Holiday Inn Danbury-Bethel At i-84 Hotel Danbury
Danbury Holiday Inn

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