I booked my family into this Residence during the blizzard of 2013. We are Marriott members so expected this Residence Inn to meet our expectations. This property is being renovated, and I'm sure once all of the guestrooms and lobby are completed, it will be a much nicer place to stay. However, we found our room not just outdated, but not clean and without all of the basic cookware amentities usually stocked in the guestroom kitchens. We asked for some items for our small kitchen, but were told by the front desk that they didn't have anything. Additionally, as I was tucking my kids into the bed, I pulled back the cover fitted sheet and found body hair stuck to the mattress all along the sides. I think that is unacceptable for a mattress to be that dirty and unkept. Also, when we pulled out the bedding in the closet for the sofa bed, we noticed that the blanket provided was torn and stained and appeared to never have been washed. The sheets had long strands of black hair stuck on them. I just found the quality of the room to be disgusting.
On a positive note, the staff worked hard during the blizzard to attend to people's needs and they did provide hot coffee in the meeting room whenever asked. I hope things improve when they renovate the guestrooms, but I will probably not stay there again.
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- Also Known As:
- Residence Inn Danbury Hotel Danbury
- Danbury Residence Inn