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“Excellent Location and Service”

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Hampton Inn & Suites Hartford/East Hartford
Ranked #1 of 5 Hotels in East Hartford
Certificate of Excellence
1 review
“Excellent Location and Service”
5 of 5 bubbles Reviewed 24 August 2014

We went to Hartford for Dragon Boat races and stayed here. Easy access to all the waterfront events and restaurants. Staff were very friendly and helpful. Good selection of healthy food for breakfast.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank michelea238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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658 reviews from our community

Traveller rating
    382
    201
    50
    16
    9
See reviews for
212
106
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249
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
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English first
potomac,md
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 21 August 2014

Made a reservation by phone to make sure I had a handicapped room. I am a left leg above knee amputee and was assured a proper room was available for 8/9/14.

I checked in with wife ,given room 322 after being reassured by front desk this was a handicapped room.My wife carried our over- night luggage up, room was for hearing impaired, with a door bell - no grab bars, nothing to indicate room was handicapped.
I called the front desk and was told they had a suite with roll in shower for 20.00 more. This was what we should have had from the beginning.The front desk person
saw me walk in with shorts with a prosthetic leg with two canes. A little training would be in order!
After driving for 8 hours not what you would like to happen to make a long day even longer.

Room Tip: For a handicapped room, ask a lot of questions about what the room has, especially grab bars, to ma...
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank al1300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 14 August 2014

The check in was fast and efficient but the room didn't look clean,it was a little creepy. I had to wear something on my feet because of the dirty looking carpet which wasn't vacuumed during my stay. How would I know? The same rubber band that dropped on the floor my first day was there on my second departure day. The pillows were comfortable. The hall was extremely hot and the water temperature was tepid at best,I like hot showers. I was disappointed at this Hampton inn. No upgrades available ,that's okay but acknowledge my gold member status please. I wouldn't stay here again.air conditioner was loud and the walks were very thin. I could hear the man in the next room cough ugghhhhhh!

Room Tip: Look for a hilton or hilton garden inn property in this town
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gg7245_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 9 August 2014

High quality room for the money. Only complaint is loudness of party of people in adjoining room, but fortunately they left early so we had a peaceful night's sleep. I don't know what else to say which will fill up my requirement of 200 characters in order to post the review and return to my own site.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 709garyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Brunswick, New Jersey
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 7 August 2014 via mobile

The hotel itself is fine, and you can walk across the bridge to downtown. But if you need internet access, book somewhere else. When I asked the front desk when wifi would be fixed, I was told it works ok. "But it keeps disconnecting and giving connections errors", I said. "Oh, it does that when too many people are trying to use it...", was the reply!
Warning: if you come for a conference, and then try to switch hotel, you likely won't be able to as they get all sold out. I tried...

Stayed August 2014, travelled on business
Helpful?
Thank Claude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford, responded to this review, 11 August 2014
Claude,

We appreciate your feedback regarding the speed of our wireless internet service. We apologize that it did not work well during your stay. We are currently updating the wireless system and hope to have a faster internet experience soon. If you return to the area we hope you will consider staying with us again.

Sincerely,
Mercy Breitenbach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sayreville, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 August 2014

Convenient to downtown Hartford, the free parkin and complimentary breakfast is great. The staff is friendly and the accommodations are inviting. This s a great value for the cost. As a frequent traveler, the points you earn also make it a more valuable experinece.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 August 2014

The hotel room is very clean. The breakfast was very good and the staff members are very friendly. The check in process wwas fast and accurate. I have been using this hotel for my business trips in the last half year. Zhaoji

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Zhaoji Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Hartford/East Hartford

Property: Hampton Inn & Suites Hartford/East Hartford
Address: 351 Pitkin Street, East Hartford, CT 06108-6221
Phone Number:
Region: United States > Connecticut > East Hartford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in East Hartford
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Hartford/East Hartford 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Business-Minded Capital City with Pleasant Surprises. Recharge at our Hampton Inn & Suites Hartford/East Hartford hotel off Interstate 84 in Hartford, Connecticut. Our five-story East Hartford, CT hotel is located in a core US financial district of the capital city often referred to as the ‘Insurance Capital of the World.’ Get to work at a trade show or conference at the Hartford Convention Center. Unwind at a sporting event such as a University of Connecticut Huskies football game at Rentschler Field or a Hartford Wolfpack hockey game at the XL Center. Take advantage of our proximity to the Connecticut River and board a boat, jump on a jet ski or relax at the Great River Park. Spend a day mixing the old with the new on tours of the historic Huguenot House and Mark Twain House, and the Connecticut Science Center. Start your work or sightseeing day with Hampton’s free hot breakfast. Ask our friendly, knowledgeable team members for restaurant recommendations for lunch or dinner. Rest on a comfortable king- or queen-sized bed in one of our 121 spacious guest rooms and suites. Each room has free WiFi, a 32-inch flat-screen TV, alarm clock radio with an MP3 port and a coffeemaker. Studio Suites are furnished with a sofa bed, mini-refrigerator and microwave. Expect a large desk and a portable lap desk to meet your needs, and a refreshing WaterPik® shower when your work is done. Enjoy the comforts of home and friendly service at our East Hartford, CT hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites East Hartford Hotel East Hartford

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