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“This RV park has lots of rules”
Review of Aces High RV Park

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Aces High RV Park
Roselle Park
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“This RV park has lots of rules”
Reviewed 30 June 2013

We just got back from Aces High RV Park in East Lyme, Ct. after a one week stay. We opted to upgrade to a lakeside or waterfront site. The sites are well spaced and had the most updated power pedestal and water/sewer connections that I have ever seen.

But those are about the only nice things that I can say about this place.

First - when they say that they have WiFi, don't believe it. We were parked next to a repeater and I sat about 10 feet from it in my chair and it was useless. The signal strength was good, but the service would come and go all day long. When it did work it was miserably slow. So bad that we needed to switch back to using data from our provider (Verizon LTE) which was a great relief.

Next - there are many signs and rules posted everywhere. Yes, RV parks need to maintain order by establishing rules. But there are signs all over the park that state: "don't do this" or "you must do that". I especially love the sign by the pond with the nice sandy beach (which you are encouraged to swim in) that states "All bathers must wear life jackets." I haven't wore a life jacket in a pond since I was nine years old.

My favorite sign of all was the sign over the double entry doors to the office/store. This sign is at least seven feet wide and at least sixteen inches high that states: "If you don't like all the rules, then you can buy this park and make it your own."

Obviously, with this large sign posted in such a prominent and visible location, they have gotten many complaints about all the many rules. But, instead of re-examining their style of management, they just defy you to buy the place. I think they have a bit of an attitude problem.

Let's just say the owners and operators of this park have made their little kingdom. And the rules are basically "Put up, shut up, or get out." And that is not the kind of welcome or thanks that I would expect to hear after spending $400 for the week.

We would never go back.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
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English first
Westbrook, Connecticut
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 September 2012

Stayed here for a weekend with my wife, 7 year old son and his friend. This place is definitely more of grown-ups, we we still had a great time. Plenty of room to ride bikes, pool was clean, staff was friendly. Full hook-ups, pull-thru sites.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Michael Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson,nh
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2012

We were scheduled to arrive at Aces High on Monday Sept 3 for a 5 night stay. Unfortunately for us our tow vehicle broke down on the way. They were very understanding and just asked us to follow up with them the following day. After a day in the shop our vehicle was ready and we arrived the following night. The office was closed but we had called ahead as asked to make arrangements .All the information we needed to check in was left for us outside the office. The sites are pull thru so set up was easy After setting up we check out the facilities they had to offer. The pool, laundry, game room, playground and bathrooms were found to be clean and easily accessible. The following morning we did the official check in and were greeted with warm and friendly staff. They checked our reservations and asked if we would like to stay thru the weekend and there was no question about additional charges. They simply moved our reservations. At other campgrounds in the area this would be unheard of . We were very appreciative. We found it an easy commute to many destinations including the casinos and local beaches. During the week we stopped by the office to ask for dinner suggestions and they did not disappoint, They made sure they gave us suggestions for local establishments as well as a few out of the way places. One of the staff even hand wrote out directions for us to a few of their favorites. We would highly recommend staying at Aces High and will be returning.











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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank hogiemac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonny D, Manager at Aces High RV Park, responded to this review, 15 September 2012
Thank you for your " 5" review, we understand the hardships RV'ers go through when their vehicle breaks down on a journey so we try to extend their lost night if at all possible. Happy you enjoyed the park and the local restaurants....look forward to having you back.
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Melbourne, Fla
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2012

We are a retired couple and spent 17 days at the campground. The service from the staff was friendly and helpful. The campground was kept clean, there was oversight and the setting was beautiful. Our grandchildren came to visit, enjoyed the pool and fishing. It's close to the beaches, casinos and just about everything. We got to meet other retired couples and had a wonderful time. We are definitely planning on returning next August. Rated a 4 due to the fact I would like to see a better rate for extended days and monthly stays. It met all of our needs. RB & PB

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Rena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonny D, Manager at Aces High RV Park, responded to this review, 14 September 2012
Thank you very much for your review, our new management and staff will continue to work hard to make your future stay here enjoyable and thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CT
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 June 2012

We just got back from a camping weekend at Aces High Campground in East Lyme. I have to say that my experience was more positive than the other reviews listed. The campground is an RV campground and does not allow tents. We have a pop-up camper so I contacted the campground to make sure that the pop-up fit their definition of an RV. They were gracious in their reply and said that they always welcome pop-ups. We had a site overlooking the pond. Everything was well-manicured. I liked that they are fairly strict about how the sites are kept up because I much prefer that to campgrounds where people have planted gardens, brought in storage sheds, and, in general have lots of clutter. This campground is pristine. Location is good with easy access to stores and beach. The campground has a beautiful pool, a swimming beach on the pond, an attractive playground for children, and allows fishing. The campground store was fairly well-stocked. We got a day pass for the town beach in Niantic after leaving a deposit which was returned by the end of the day. I found the other campers staying at the campground to be friendly. We had absolutely no hassles and would definitely go back some day. Rated a four due to the sites being somewhat expensive.

Room Tip: It was nice having a site facing the pond, but I think the sites off the pond are larger.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank vacationplannerCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2011

The campground is boring. They had a pool build but by the time we could use it, it already started getting cold outside. Its a nice pool and all but i would rather see the sites be fixed up more, like have new fireplaces installed!!!!! The lawn service does not do a good job, they only go around the objects and not under such as, they do not weed-wack under the sewer hoses. Some of the staff seemed nice, there was a red haired kid who seem to know what he was doing, when he saw us outside he always stopped what he was doing to make sure he said hi and to see if we were enjoying our trip. We felt bad for him because he was always working on something until the time he left and when he cleaned the back-house bathroom, it was always cleaner. The events they have are also just ok. Its nice to hang with the other campers and listen to music but when we went to get the food they where serving, they give small amounts. I was kind of annoyed because we were paying for the food so why not have a good amount. It seemed they where trying to save the food for themselves and i hope they weren't because i paid money for 2 tickets. We don't really come back to this campground anymore because, its changed since Kathy took charge. Aces High is also expensive, they charge more money for nothing. Even though they have big sites which is nice and all, there was still problems such as some sites where not level. The BIGGEST problem i have with this campground is that the staff was extremely pompous. Even the owner was extremely rude when i talked to her. They also allow some of the campers to break the rules which is wrong. Everyone should follow the same rules or no rules at all. When people ask about this park i tell them to keep driving because it is not worth the time and money they spend.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank AnnoyedCamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonny D, Manager at Aces High RV Park, responded to this review, 13 September 2012
Thank you for taking the time to review the Park and apologize for the extremely late response as we now have "new management' that are concerned with past reviews. I am a little confused as it is listed as "stayed June" with the pool being cold and the posting was in September. You are indeed correct about the barbecue, the tickets were forced on campers and purchase was required in order to camp on holiday weekends, food was limited and this holiday event no longer exists. There are more updates to come and on the top of the list, "all customers will be treated courteously and with respect. There are 6 sites in the overflow area that have a slight grade that 2 boards or hydraulic jacks would fix. hope you will try our park again.
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Travellers are raving about these East Lyme hotels

Jerusalem, Israel
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 August 2011

I have to start by saying the place is clean and nice, but the owner or the manager who runs the place should learn more about how to give service and make you feel comfortable.
They were not welcoming althuogh we paid a nice amount compared to otehr places in the area.
I am also coming from the hospitality field and I am sure that they have a lot to learn !!!

Room Tip: next to the lake or to the water
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  • Stayed August 2011, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
11 Thank 249MiriL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aces High RV Park

Property: Aces High RV Park
Address: 301 Chesterfield Rd, East Lyme, CT 06333-1003
Region: United States > Connecticut > East Lyme
Hotel Style:
Ranked #1 of 1 Speciality Lodging in East Lyme
Number of rooms: 2

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