We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disappointing visit” 2 of 5 bubbles
Review of The Spa of Essex

No photo provided
Got a photo?
Add it.
The Spa of Essex
Ranked #3 of 13 things to do in Essex
More attraction details
Attraction details
Owner description: The Spa of Essex, an elite and elegant day spa, sits on three secluded acres just a short walk from the Essex Village. The Spa of Essex offers more than simply treatments, they promise an experience! Escape, relax and renew.
New York
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Disappointing visit”
2 of 5 bubbles Reviewed 2 September 2013

I've visited the Spa of Essex several times, and I've never been disappointed - until my latest visit last weekend. I had a stomach bug, and I thought I was over it, but I became sick during my massage. The staff IMMEDIATELY assumed I was pregnant, discontinued my massage, charged me full price, and forced me to sign a disclaimer (which I had ALREADY signed YEARS ago) about certain procedures being contraindicated during pregnancy (I'm sterile).

I won't be back.

Visited August 2013
Helpful?
1 Thank Kaylee97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

29 reviews from our community

Visitor rating
    22
    2
    1
    2
    2
Date | Rating
  • English first
  • Any
English first
Killingworth, Connecticut
Level Contributor
287 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 149 helpful votes
“Poor service and improper technique used”
1 of 5 bubbles Reviewed 15 June 2013

I received a gift card so I tried the Spa of Essex. By outward appearances, it is quite lovely. On the plus side, the treatment areas were spotless. However, I had a spa pedicure and gel manicure. I'd hate to see what a basic pedicure was because this spa pedicure was bare bones for $75. No massage, no lotion, no callous treatment , no paraffin. The shellac gel chipped within 2 days. I've had this done many times. It ALWAYS lasts at least 2 weeks. When it starts to grow out and look sloppy I can't get the polish off. This was coming off in sheets. They were good about offering to fix it but couldn't get me in for 4 days. By then, a second finger chipped- fine, no charge. The technician assured me if there was any further problem to call them. I got home and within an hour the other hand was peeling. They scheduled me for the next morning but then an hour before the appt. called to say I'd be charged full price to remove the gel and reapply it. No thank you. $ 57 for a manicure that lasts 2 days and $75 for a so- called spa pedicure (that does look great still and it is regular polish) plus $30 tip. I cannot afford to be ripped off like this.

Visited June 2013
Helpful?
5 Thank MM8803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, Connecticut
Level Contributor
36 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“don't go there”
1 of 5 bubbles Reviewed 24 July 2012

Loud inattentive service. Warm, old water in relaxation room. Reluctant to correct a terrible manicure.

Helpful?
5 Thank irisbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
91 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“Good services, but nothing extraordinary”
3 of 5 bubbles Reviewed 26 June 2012

If you need/ want a good facial and don't want to go far, this is a good bet. Clean, lovely facilities. Soundproofing is a problem, though. They have a lot of services here, and a knowledgeable staff.

Visited August 2011
Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Relaxation plus!”
5 of 5 bubbles Reviewed 8 June 2012

This spa offers a variety of wonderful services. I have been many times and love the serenity one feels the minute you enter the spa. The relaxation rooms both before and after offer an added bonus to superior staff services. I highly recommend this spa.

Visited June 2012
Helpful?
Thank stargazer20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Spa of Essex also viewed

 

Been to The Spa of Essex? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing