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“Family Simcha”

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Hilton Garden Inn Hartford South/Glastonbury
Ranked #1 of 2 Hotels in Glastonbury
Certificate of Excellence
GreenLeadersSilver level
Elgin, United States
2 reviews
“Family Simcha”
Reviewed 7 June 2014

We arrived to celebrate a Bat Mitzvah with a large extended family. The check in process was smooth, and we received a goodie bag that had been left by the family for our enjoyment. The bar was a good place to sit and schmooze and catch up with relatives from afar. The breakfast buffet had lots of options fitting everyone's unique dietary needs and the staff was good about rearranging tables so that the extended conversations could continue. I know that those with young children enjoyed their afternoon at the pool! And we were not the only large group. There was a high school reunion and a travel softball team. All seemed to be well accommodated with a well trained staff.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you for the review of your recent stay. We are please that not only do we appreciate that you enjoyed your stay but that you noticed the staff that have worked hard to ensure you enjoyed your stay. There is no greater compliment to our team then being noticed for doing what they love to do, which is ensure all our guests are taken care of to our standards. We look forward to your future stays in the area.
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496 reviews from our community

Traveller rating
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    53
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
New York
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 June 2014

In all fairness, used for business stay, mostly to sleep. No surprises as it is with any HGI that I have stayed in. Strange that there is no express check out, so line up at front desk in the morning is necessary. Lounge area- I think its time for them to check out the condition of the worn chairs by the wide screen. Otherwise, a comfortable, reliable choice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank hownav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you for the review. I apologize that we miscomminicated our express check out. With our new paperless standards the folios are emailed out in the morning though for early morning travelers many do not see the email when they are leaving. We are currently working on ensuring the folios arrive sooner to remedy this problem. Additionally our lobby is currently slated for the new Hilton Project Grow lobby that will refresh all of our sitting areas and has been well recieved at other properties. We look forward to your next visit to our area.
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Rockland, Massachusetts
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 June 2014

I always like staying at this hotel because it is in a quiet location just off Route 3 and I-91 so access is easy. On this night, it was a Saturday and there were several groups in the hotel that were quite loud in the lobby. However, you would never know that they were even in the hotel as the floors were very quiet. Got a great night sleep and will come back again and again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MarkWoodmanGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you so much for your review that you shared on Tripadvisor. We are always pleased when our repeat guests continue to choose us for there stays in the area. We look forward to your next stay with us and will continue to offer what you expect from our Glastonbury team.
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Chino Hills, United States
1 review
Reviewed 2 June 2014

Glastonbury is so beautiful and the hotel was fantastic with wonderful service and the maids were very helpful when we needed more towels. Everyone was very friendly. Centrally located to restaurants and shopping. Thanks

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you for sharing your review of your recent stay. We are very please that you enjoyed the area as well as the hotel. We look forward to your future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2014

I stayed at this hotel this month for business travel. I will note that it is at a great location, very close walking distance to business sites and other restaurants. However, I had many issues including the bed dial not working well on my bed, Internet not always working consistently, wait staff not acknowledging me at breakfast, etc. I will give them kudos for a quick repair when my showerhead came off.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rockoutgirlManlius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you for the recent response. I apologize that you had difficulties with our "choose your snooze" bedding. This is one of our most popular features. We will look into this and ensure that issues are resolved. Thank you again for staying with us.
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montreal, Canada
1 review
Reviewed 26 May 2014

Stopped here to catch a show at Mohegan Sun. Hotel was great, convenient location. Very quiet area but almost all essentials were less than 1 mile away. Did not get a chance to use pool and spa that hotel had and looked like the breakfast, even though not included, was excellent.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 16 June 2014
Thank you for your recent review. We are pleased that we could be a part of your trip though brief. We look forward to future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, Maine
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Recently stayed here for the Northeast Gymnastics Regionals. Staff were efficient, friendly and very accommodating. Rooms were clean and relatively up to date. Had the breakfast buffet-some ready to go foods, but also had a wonderful chef ready to make many items to order.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MaryInME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review, 23 May 2014
Thank you for your review. Nothing is a higher compliment than our staff being recognized for doing what they love to do, serve our guests. We are delighted that you enjoyed your time with us and hope to see you agian in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Property: Hilton Garden Inn Hartford South/Glastonbury
Address: 85 Glastonbury Blvd, Glastonbury, CT 06033-4401
Phone Number:
Region: United States > Connecticut > Glastonbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Glastonbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury

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