My husband and I considered this establishment for our honeymoon. We immediately changed our mind owing to the office staff's very bad decorum, they - without prompting or confirming beforehand - faxed me a price quote for my honeymoon plans, with personal details to my entire office's fax line. My husband wasn't disswayed and forgot about the incident. He booked the place (he loved the interior design of the room featured in all of the pics.) for my birthday. I was hesitant owing to their indiscretion, but he convinced me to just try it. Mistake. The room was hot as hell at night, so that I received no sleep, the views mainly consist of a highway road, the terrace looks onto other rooms and the last straw in terms of insults was the fact that they charged for breakfast. When I asked Renata at the front desk about this policy of charging for a breakfast meal with a $500 room, she very cooly/rudly replied, "We are not a B&B". Indeed, they lack the hospitality that a basic B&B usually provides. When I mentioned the heating issue, all I received was a, "well, you should have called us in the middle of the night to come and fix it". Really? No apology, no offer to switch rooms. Just an attitude. The room we stayed in had nice decor, but it was nothing special design-wise, it actually felt cramped compared to other Relais & Chateau establishments we've stayed in at a similar price level. In addition, the other R&C establishments not only offered breakfast (as part of your room fee), but offered tea service and digestive spirits in the late afternoon along with an array of perusable international publications in various lovely sitting rooms. None of this was offered.
- Official Description (provided by the hotel):
- HOMESTEAD INN ~ THOMAS HENKELMANN HAS LONG BEEN CONSIDERED ONE OF THE COUNTRY'S FINEST ADDRESSES.THIS EXQUISITE PROPERTY IS LOCATED ON THE BELLE HAVEN PENINSULA. MAJESTICALLY POISED ON 2.744 LUSHLY LANDSCAPED ACRES, THIS TIMELESS ARCHITECTURAL MASTERPIECE IS HOME TO A LUXURY BOUTIQUE HOTEL AND WORLD RENOWNED FRENCH RESTAURANT THOMAS HENKELMANN IS AN IMPRESSIVE MODERN SHOWCASE OF ELEGANCE, WARMTH AND SOPHISTICATION. HOMESTEAD INN -THOMAS HENKELMANN EXEMPLIFIES THE BEST BY BLENDING DETAILS AND CHARACTER WITH SUPERB MODERN AMENITIES. ... more less
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- Also Known As:
- Homestead Hotel Greenwich