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Reviewed 21 February 2014

For a short break in the middle of A New England Winter it was nice to stay in a warm and friendly hotel. The pool was warm, the food fresh, lobby bright and friendly. The staff respectful and helpful. The Hilton is a family as well as business destination that will guaranty a comfortable and safe nights sleep.

Date of stay: February 2014
  • Trip type: Travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Jane S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 February 2014

We went to a concert at Mohegan Sun but unfortunately the Hotel was fully committed. Fortunately after reading trip advisor reviews we elected to stay here. The staff was very professional and friendly and the rooms were spotless. They also provide complimentary shuttle service to and from Mohegan Sun. We would definitely stay again the next were back in the area.

Date of stay: December 2013
  • Trip type: Travelled as a couple
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Thank john-hana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2014

The hotel was excellent. The staff was helpful and friendly. As a frequent business traveler this is great place to stay. The rooms are clean and the bed was comfortable. When you walk into the lobby I always enjoy being there it is a nice welcome/presentation.

Date of stay: February 2014
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Rex M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2014

Accommodations are close, great and a great value. the staff was very helpful, even when i got the wrong city for the hotel, they offer help and a support. room was very clean and quiet, the fitness center is very good lots of equipment to choose from.

Date of stay: February 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Jorge A M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2014

My dad and I came and stayed for a wedding over presidents weekend. Yes, mystic is a summer town, but I never expected a hilton to take the off-season so literally. On Saturday we were a little snowed in before the wedding, so when housekeeping came by in the afternoon, we told them clean towels would be allwe needed. However, Sunday we went out all day -- casino, town, mystic pizza -- the whole nine yards. When we got back hours later our room STILL hadn't been cleaned! I called down, they said they'd say something. We went out to dinner, came back, nothing! I called again, and it took 3 more calls of escalating concern before they sent someone (who only took the trash out and gave us new towels...) pretty unbelievable... And a bit disappointing (as their hold message says that you should feel "cared for"). Also,the fan/heater was SO LOUD it kept me up more than my dad's snoring.

Date of stay: February 2014
  • Trip type: Travelled with family
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Thank Kristin P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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