I am very glad I didn't read the other ratings before visiting this spa! I am also guessing that if you go during a busy time there might be issues but I didn't go during spa week so didn't find any similar issues.
I had a few services. First was a manicure with Ashley. She is friendly and very competent. She took a lot of time with me and my hands and nails look amazing. Besides the cuticle work, paint and hand massage she also used a scrub on my hands that made them very soft then used parafin. It was great. All of the staff in that area seemed very friendly and cheerful.
Next I had an 80 minute hot stone massage. I had never had a massage with hot stones before and I loved it. Steve is a fantastic therapist that listened and responded to what I needed. It was one of the best massages I have ever had and there was no digging or discomfort at all. It was all realaxation.
My last service was a facial with Renate. Renate is a soft spoken woman that very quickly diagnosed my skin and adjusted the service to suit what I needed. My face feels very smooth and I plan on going back to see her again next month. All of that said, she was sweet and very caring during the facial making sure none of the therapies were making me uncomfortable.
I encountered Emily and Haley on the front desk and both were friendly, courteous and helpful.
I highly recommend this establishment. Every service was a great experience.
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