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“Excellent”

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Groton Inn and Suites
Ranked #5 of 14 Hotels in Groton
Reviewed 16 December 2013

Excellent Staff at the Groton Suites. I feel at home there on every stay. The room is clean, comfy bed & two nice flat screens.
I do think the drink prices are a little high in the lounge though. Great food & friendly bartenders.

  • Stayed: November 2013
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1  Thank CharlieSater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

Thank you for your feedback. Our team will re-evaluate drink prices in the lounge. Thanks for the loyalty and feel free to catch me on your next stay.

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Reviews (342)
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200 - 206 of 342 reviews

Reviewed 16 December 2013

We have stayed at this inn many times using coupons. The rooms were small and near the lobby but the included breakfast made them a good deal. But we were told on our last visit that there would no longer be a breakfast included with coupons. They did give us breakfast this time because we were taken by surprize by the change. We will be finding somewhere else to go with the coupons, such as Quality Inn in Norwich.
They changed the coffee in the dining room to some really awful smelling and tasting stuff. The waitress got me coffee from the kitchen which was quite good. That was very nice of her.
Our last stay, sadly,was on Dec. 8-9, 2013.

Stayed: December 2013, travelled as a couple
Thank Bill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

Thanks for taking the time to write a review. I'm sorry that some of our promotions no longer include breakfast. The new promotion allows us to offer rock-bottom prices to first-time guests as an incentive to try our newer and improved rooms. We still offer other promotions, which can be found on our website - www.grotoninn.com, which may be more suitable for your needs.

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Reviewed 29 October 2013

I thought this hotel was lovely! I was satisfied with everything except that they do not have an elevator. It is surprising as they have put a lot of effort and expense into making it so beautiful. Gorgeous staircase in the front entry area! The breakfast was included and very well done! We actually got to order from a menu for breakfast! Staff was courteous. Rooms were clean and comfortable! Handicapped room was great. Very satisfied.

Room Tip: Always plan ahead if you are handicapped as I am and ask for the handicapped room at reservation tim...
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  • Stayed: September 2013, travelled with family
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Thank Indigolisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

I'm glad we met your expectations. Our staff works very hard to make sure everyone's stay is excellent, and your review is a confirmation of that. Unfortunately, the age of the building does not allow for an elevator, however we will gladly accommodate anyone needing a first floor room or a ADA room. Please call us in advance to make the reservation.

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Reviewed 17 October 2013

My husband and I stayed just recently after selling a house. We "lived" here for 3 weeks in Building 300. Ten units. We stayed in 310, second level. Efficiency Studio - awesome NEW kingsize bed,very comfortable. Bedroom, sitting room, TV and kitchen all big open room. The rooms are dated, and could use a good freshening up. Full stove, sink, micro, toaster, big fridge. This unit had a big pantry, so for long stay, you could have a stock of food, and not worry about running to the grocery store, or eating out .Large walk in closet, and small closet. Set of 4 dishes, silverware, a couple pots/pans, coffee pot. It took 2 request to have maintenance check out the rattling a/c. Never fixed it.

BUT, the outside lights went off early, though they claimed til 6:45. You need to be an owl if you want to walk down the outside stairs. Same with the front hallway, No lite; mention it to a worker, wont do anything unless there is a work order on it, so for 3 weeks, it never got fixed. We didn't use the front stairs .

Second time we were there for 1 week. Lower level, room 305. STAY AWAY. Same style room, less storage. The laundry room is right below, people let the door slam. Also, there is a maintenance room right below; home during the day - they are not quiet.
Price was great - $80/ night, its the tax of $12 that kills you!
Never ate at the restaurant, or drank at the bar. Front desk was nice.

  • Stayed: September 2013, travelled as a couple
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Thank WKGsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

Thank you for staying with us for the extended period. Its good to hear that the room met your needs for the 3 week time period. You'll be glad to know the lighting issue and other maintenance requests have been resolved. Look forward to having you stay with us in the future.

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Reviewed 15 October 2013

I was going to try to say positive things about the two night stay at the hotel but the only thing I could think of was the email correspondence prior to our 'vacation'..the person was really nice and helpful and so was the person who checked us in and out. And that's about it for the hotel. 1)The minute you walk in..really strong cigarette smell..and it was even worse in our room..we requested a 'non smoking room' because of our two small kids..but this room was pretty bad. 2) Room had paper thin walls..had to keep our very loud fan/ac/heat on the whole night to block the noise in the hallway at 3am. 3) The breakfast service on our second day...absolutely awful!!! Sat at the bar to get quicker service but we not only waited 1hr before we even got or food..but the bar waitress was awful (not apologetic or even asked us if we needed anything). The people who sat next to us, got to their seats 20mins before us and didn't get served until we finished our food. It was unbelievable. We travelled to this part of Connecticut for a wedding and this place was mentioned in the wedding invitation. If i knew then what i know now..i would have not selected this for our guests with kids. Hope they do major renovations/clear the smoke smell/ and hire more waitresses like the ones NOT at the bar (which were really nice)...and then maybe we can recommend it to others.

  • Stayed: October 2013
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1  Thank Jvbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

I'd like to apologize for the shortcomings you experienced during your visit. You'll be happy to know that all your concerns have been addressed. We are proactively containing the smoking to the rooms in which it is permitted, and we have re-evaluated our restaurant operations. On your next visit, you will experience excellent menu options and smoother service. If you have any concerns on your next visit, please feel free to ask for me.

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Reviewed 14 October 2013

We were joyriding through CT and wanted to stay in Mystic but everything was booked. Groton Inn & Suites is so close to Mystic and so easy to get to from the 95 that it was almost as good as staying in Mystic itself. The staff were VERY friendly and helpful. They offered some suggestions for our visit and even printed maps for us. There is a restaurant and bar in the hotel. The complimentary breakfast was decent but not quite the Inn's selling point. The Inn is a bit older but not a grimy type of old if that makes sense. If in the area again, will definitely stay here and explore Goton itself.

Room Tip: There aren't elevators but the stairs are not steep or plentiful.
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  • Stayed: October 2013, travelled with friends
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Thank ragnlunatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 20 December 2013

I'm glad we caught your eye as you were passing through and that your stay was satisfactory. On your next visit, you will be welcomed with new menus and better breakfast, as we now have an executive chef on our team. We look forward to your next stay!

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Reviewed 10 September 2013

This was our first visit to Groton and in fact Connecticut. Our visit was for a reunion and we were very pleased with the "INN". From the time we entered the door we were made to feel welcome and any request or concerns we had were met immediately. Our room was spacious and very clean. Groton Inn owners hit the jack pot when they hired Ivan and his sidekick Tony. Two more friendly and enjoyable people are hard to find in "front desk'' positions these days. They are one of the best parts of the Groton Inn. The Inn is close to many points of interest and easy to find. The breakfast...you get to choose anything from their menu ...was wonderful and the wait staff friendly. A banquet the last night of our stay was outstanding, The tables were done beautifully and the food was delicious. Whoever did the cooking did a superb job and the wait staff here was also very friendly and sharply dressed. No disappointments from start to finish....Thursday check in to Sunday check out.

Room Tip: our room at the end of the hall ....201...was VERY spacious and quiet. We highly recommend it.
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  • Stayed: September 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Victor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil S, General Manager at Groton Inn and Suites, responded to this reviewResponded 11 September 2013

Thank you for your kind words! My staff will be ecstatic when I share your review with them. Groton certainly is a excellent center point to many attractions such as Mystic and the casinos, so I'm sure you will come visit here again. I'm glad we were able to be a single source of entertainment for your rooms, food, and banquet event. Hope to see you soon!

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Additional Information about Groton Inn and Suites

Address: 99 Gold Star Hwy, Groton, CT 06340-3402
Phone Number:
Region: United States > Connecticut > Groton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Groton
#4 Business Hotel in Groton
Price Range: £68 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Groton Inn and Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
Full Service hotel with traditional rooms, suites and full apartments. Complimentary full served hot breakfast of choice and free wifi.Lounge and restaurant serving 7 days a week-continously breakfast thru dinner. Weekend lobster specials and early bird dinner specials. Wifi complimentary. Only 5 minutes from Mystic and close to Foxwoods Casino and Mohegan Sun Casino, and U.S. Submarine Base Groton. ... more   less 
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Also Known As:
Groton Hotel Groton

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