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“terrible customer service”
1 of 5 bubbles Review of Little Stone House Cafe - CLOSED

Little Stone House Cafe
Restaurant details
Guilford, Connecticut
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“terrible customer service”
1 of 5 bubbles Reviewed 1 July 2012

Pathetic customer service! First the website had no times for lunch or dinner, I called as well and was given "we are open for lunch and dinner"recording again with no times. We showed up for "brunch" that is what we paid for with the Living Social coupon. So what if it is the last Sunday that the coupon is valid (that is why there in a beginning date and an end) Patrons should not get attitude from the owner's wife about this. Don't promote on Living Social then. Could it be that maybe you made some money here??
Brunch- hardly. Except for the Living Social coupon no where was Brunch mentioned, not the website, not the phone message and not the menu!!
No one should have to take rudeness, attitude and poor treatment. I used to like the Stone House. We went there when my daughter graduated, we went there for Mother's Day and I contributed to the fund for the workers when they were unemployed following the hurricane.
I have visited the Stone House for the last time. There is a lot of competition out there and attitude matters.

Visited July 2012
Helpful?
Thank jjt673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

8 reviews from our community

Visitor rating
    4
    3
    0
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Madison, Connecticut
Level Contributor
60 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Favorite outdoor dining”
5 of 5 bubbles Reviewed 2 March 2012

One of our favorite casual places to go. The setting is really nice on a summer night and the food is creative, fresh and healthy.

Helpful?
Thank ladybug912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guilford, Connecticut
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great Place in the Summer”
5 of 5 bubbles Reviewed 4 February 2011

Really relaxed, casual, but fun spot on the water. It's especially nice in the summer. Folks sit outside and listen to live music (usually over a beer and sandwich). One of our favorites.

  • Visited August 2010
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank krobRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor reviewer on Facebook
“great light fare”
4 of 5 bubbles Reviewed 12 February 2008

great light fare

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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