Located in the heart of Hartford, this hotel is nothing less than amazing. I couldn't possibly list all the things that I love about staying here! I always make a point to stay here when I'm in Hartford.
This hotel has, hands down, the best staff. Not only are they extremely professional, but also they always go that extra mile to make sure my stay is enjoyable. The front desk staff is extremely friendly and helpful, especially when I need to change my reservations on a moments notice (which happens rather frequently).
The service I received during one particular stay comes to mind when I think about the great service here. I was extremely sick one week and was forced to work from my hotel room. Valentine saw I was not feeling well when I came downstairs to grab a little breakfast before I headed out to grab some medicine. He was quick to ask if there was anything I needed. I told him I was all set and was just going to eat and then head out to a CVS that was around the corner. He said not to bother, that he would be happy to run out for me and asked what I wanted. It's this type of service that keeps me coming back.
Lisa has been helpful beyond belief when it comes to making additional reservations at a moment’s notice. My schedule is in constant flux, but Lisa is all too happy to help me make adjustments and ensure that I always have a place to stay when I come to Hartford.
Regrettably, I do not know her name, but the woman who manages the breakfast bar in the morning is honestly the happiest person I ever met. Her genuine smile and morning greetings put me in the best of moods. Many times I wake and dread the busy day/week ahead of me, but she always puts a smile on my face.
Honestly, the entire staff at the Residence is amazing, I could list all the great things that Quantia, Kasi, Kadeen, Migdalia, and Anna do on a daily basis to make my stay enjoyable and homelike, but I would need many pages to do so. Suffice it to say that you will not regret your choice to stay at the Residence Inn.
In addition to the best staff you could ever hope for, the location of this hotel is perfect. It's walking distance to the XL Center, Hartford Stage, Connecticut's Old State House, Connecticut Science Center, Connecticut Convention Center, a gorgeous park (Bushnell Park), and great restaurants peppered in between. The hotel itself is nestled between a great brewery (City Steam Brewery) and a cozy little Italian restaurant (Bocca Rossa).
The amenities are perfect! The rooms are....huge. I remember how shocked I was when I first stepped into one the rooms for my first time; it was bigger than my apartment! The cleaning staff does an excellent job cleaning the room, and they even clean my dirty dishes when I neglect to do so on account of my laziness after a long and busy day in the office. Of course, I try to make a point to leave a tip on such occasions.
The gym there is exactly what I need. Considering I travel a lot for work I don’t always eat as healthy as I should. Needless to say I’ve put on a few pounds. The Residence gym is just an elevator ride from my room so it’s hard to think of an excuse not to use it. Plus, the equipment is so new! It’s not the kind of gym you’d expect from a hotel, but then again the Residence is not just any hotel…. it’s THE hotel.
I will never go anywhere but the Residence Inn when I’m in Hartford. Believe me when I tell you, once you stay here you’ll feel the same way!
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- Also Known As:
- Residence Inn Hartford Downtown Hotel Hartford
- Hartford Residence Inn