Second time there, the first time was just fantastic the food and service were exceptional, thus us wanting to return.Today we sat at the bar, though busy because of the soccer game, ( just ending)understandably, the 2 female bartenders working the service bar area and that end of the bar were simply awful. Not sure where to start but they had no intention of giving us any service at all, they were in there own world. After finally getting a drink and waiting very uncomfortably to order dinner,I decided that it was time to leave,upon putting my charge card on the bar, (I wasn't getting there attention), I simply had enough and walked out without paying my tab, they were both right in front of me and didn't even notice. I valeted my car the guys there are courteous and professional and basically tipped them what would of been my bar tap and then some.I left a 5 star rating here as to not undermine the great happenings at The Madison Beach Hotel, and Wharf Restaurant, I truly believe that the owners and management are working very hard to establish a first class establishment, and I will not and they should not let a couple of employees stand in there way of achieving that, I will return with my same upbeat enthusiasm, hopefully I will encounter the same.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.