We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Reliable, fast, friendly local diner favorite”
Review of Madison Coffee Shop - CLOSED

Madison Coffee Shop
Restaurant details
Madison, Connecticut
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Reliable, fast, friendly local diner favorite”
Reviewed 29 December 2013

We eat breafast here every Sunday. Holly the owner is fastidious and kind. Menu is reliable breakfast and lunch standbys. Food is always well prepared. Special requests accepted. Best diner type establishment I have ever been to

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Barb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

19 reviews from our community

Visitor rating
    3
    5
    6
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Connecticut
Level 6 Contributor
179 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Good Food,”
Reviewed 29 October 2013

I've been here twice in the past month and feel kind of bad for giving only 2 stars, but the service this time was so ridiculous i can't give them 3 stars.

The first time we were there for breakfast our server was kind and experienced. No complaints. This time, however, we had a different waitress...older lady, I suspect she might be an owner? She was so completely indifferent and unresponsive to us i really just wanted to walk out. She wasn't busy, only 3 other people in the entire place.

So here is how it went.... we sat down and she approached. We said "hello, how are you?" She said "do you want coffee?" No greeting, nothing. When she brought our food we said "Thank You". She just dropped the food and left. Who behaves like that when they rely on tips? Anyway, the food is good which is why i intend to go back... but you can be sure that if she is the only on waitressing, i'll turn right around and go elsewhere. If this lady is the owner, she needs to step back and let someone else serve her customers. If she is hired help, she needs to be re-trained in customer service.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank ShorelineGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Madison Coffee Shop also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing