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“Great Hotel and Pet Friendly”

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Residence Inn Hartford Manchester
Ranked #3 of 9 Hotels in Manchester
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
“Great Hotel and Pet Friendly”
Reviewed 17 December 2013

Recently spent a night at the Resident Inn in Manchester and although it was only for one night, everything was great, including the breakfast and the help at the front desk to get a room on the first floor because we had our dog with us. The rooms were clean, spacious, and the hotel was well kept. I'd recommend this hotel to anyone and we had a nice experience.

Room Tip: Request Lower floors near the exits if you have a dog.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Geno3906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 19 December 2013
Greetings Mr. Geno3906,
Thank you for taking the time to review us on tripadvisor. We appreciate all guest comments. I was happy to read that you enjoyed your stay with us. Our staff takes great joy in knowing our guests enjoy their stay. We hope to see you the next time you are in the area. Thank you for being our guest.
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200 reviews from our community

Traveller rating
    120
    51
    16
    11
    2
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74
26
10
67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Polish first
  • Any
English first
NYC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 December 2013

This hotel is made extra special by the people who run it. From the front desk to the management to the housekeeping staff, everyone is welcoming and always has a smile on their face. The breakfasts are very good and the rooms are always clean. The hotel is kept immaculate. I stay here often because of the staff !! Great value for the money!

Room Tip: Any room seems to be fine!!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank HappyMarkNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 8 December 2013
Dear HappyMarkNYC,
Thank you for taking the time to review our hotel. Thank you for the wonderful comments regarding the property and staff also. We look to our guests for their feedback and I look forward to sharing your comments with them. I was very pleased to read that you are a repeat guest and we look forward to seeing you on your next trip to the area. Thank you again for review and for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kannapolis, North Carolina
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 December 2013

Absolutely loved this hotel. The staff went out of their way to make sure we were comfortable and taken care of. Clean, Clean, Clean!!! The only thing I would recommend is king size beds. And if that is all I have to complain about- then they are doing something right!! Wonderful, wonderful experience, did not want to leave! Loved it!!

Room Tip: Ask for a quiet room, the first room that they checked me into was a little loud due to the mechanic...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 4 December 2013
Dear Amy C.
Many thanks to you for staying with us and for your review. Sounds like you were able to enjoy your spacious suite along with all of the amenities the hotel provides. Let us know the next time you are in the area as we would love to host you again.
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Stoneham, Massachusetts
Level Contributor
352 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed 30 November 2013

Having driven here through heavy rain the day before Thanksgiving, we were very pleased to find such comfortable and relaxing accommodations. We had a two room apartment -- a living room/kitchen, a bedroom, a nice sink and closet area, and a separate room with a tub and toilet. As it poured outside, we were able to relax before supper and watch a movie on the living room sofa.

Before coming, we had found a restaurant on the Internet that was right across the street from the hotel. We had planned to have supper there until the very nice receptionist told us that there was a social hour from 6:00 to 7:30. Every Tuesday, Wednesday and Thursday evening the hotel provides a buffet meal free of charge. We had salad and roles, soup, pizzas made on some type of role, and carrot cake. The food was quite acceptable and we didn't have to go out into the storm. It also gave us more time to relax and watch another movie after supper.

We were very impressed with the wallpapered and nicely carpeted halls and stairways. I do not like elevators and have never seem such nice and inviting stairways in a hotel. The whole place was very homey. The furnishings and carpet in our suite were very cheerful and in great condition. The exceptionally friendly and helpful staff also helped to give the place a pleasant atmosphere.

After a very comfortable night's sleep, we had the complementary breakfast which included make your own waffles, scrambled eggs, sausage patty, potatoes, fruit, cereal, and some muffins and donuts. Not the best hotel breakfast we have had, it was still quite acceptable. The muffins and donuts should be upgraded.

This was a great find for us. Since we have relatives in the area, we will definitely be back. We wish we could find such great accommodations wherever we go. I told my husband that from now on we should stay in Renaissance Inns if they are available in the places we are visiting.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bcnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 1 December 2013
Dear bcnett,
Many thanks to you for staying with us and for your review. Sounds like you were able to enjoy your spacious suite along with all of the amenities the hotel provides. Let us know the next time you are in the area as we would love to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 November 2013

This hotel was the definition of average, which as compared to the new rollouts in the Courtyard and Fairfield Inn brands made it look downright threadbare. Time to update this location. The service was OK but common areas and rooms are in need of an update.

Room Tip: Very long maze like hallways.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Peter_S_1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 1 December 2013
Dear Peter_S_1963,
Thank you for taking the time to submit a review of our hotel. We appreciate all feedback from our guests. Thank you for being our guest and we hope that we will get to see you again if your travels bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Floral Park, New York
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2013

We stayed here one night since we were going to a UConn football game in the area. The stay was very enjoyable. They had a pitcher of apple cider in the lobby and the room was clean and well stocked. Our room had all of the necessary dishes and comforts of a suite. The fan in the bathroom was a bit loud but that's not something I would really complain about.

I honestly thought it was an indoor pool based on the other reviews I read and the photos but upon further review, I learned it was an outdoor pool. Oops.

Continental breakfast was enjoyable (and included!). My husband got here about half an hour before it ended and still found ample eggs, sausages, waffles, home fries, yogurts etc.

Check in and check out were a breeze and the parking was very convenient. You can't beat the surrounding area - restaurants, shops and more.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank KL17_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 13 November 2013
Dear KL17_12,
Thank you for taking the time to review our hotel. Thank you also for being our guest over the weekend. We look to our guests for their reviews and comments about our hotel. It is very important to us that all guests enjoy their stay as much as you mentioned you and your family did. We hope that we will get to see you again if your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hughesville md
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2013

The room was spotless. And I had a dog friendly room. Nice area to walk the dog. Plenty of poo bags. They had snacks, even ice cream near the front desk. I locked myself out of my room and the man at the front desk asked me tons of questions to make sure I was who I claimed to be. That made me deal safe.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farpugdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Legault, Front Office Manager at Residence Inn Hartford Manchester, responded to this review, 13 November 2013
Dear Farpugdog,
Thank you for taking the time to review our hotel. We appreciate all feedback from our guests. We pride ourselves on ensuring that all guests feel comfortable and safe when staying with us. I was also pleased to see you enjoyed our breakfast. We hope we will see you again if your travels bring you back to the Manchester/Hartford area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Hartford Manchester

Property: Residence Inn Hartford Manchester
Address: 201 Hale Rd, Manchester, CT 06042-1739
Region: United States > Connecticut > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Hartford Manchester 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Hartford Manchester Hotel Manchester
Residence Inn Manchester
Manchester Residence Inn

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