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“Nice and easy”

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Courtyard Hartford Manchester
Ranked #4 of 9 Hotels in Manchester
Certificate of Excellence
Prairie Village, KS
Level 5 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice and easy”
Reviewed 26 April 2013

Clean room and friendly staff. Booked a king size, but stuck w/ a double. Not thrilled, but no biggie. Also had trouble printing my boarding pass in the lobby. One computer didn't play nice w/ Southwest's website and the other only managed to print 1 of the 2 passes. Not ideal, but was able to work around it. In room wifi was solid. Not blazing fast, but good enough. Despite these bumps, the place is nice, easy to find and is w/in a short drive of just about anything you may need. I'm sure I'll be back!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PVPathfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 23 May 2013
Thank you so much for taking the time to share you comments. I do apologize for the mix up in your bed type, i understand how frustrating that may have been for you. We have just completed work on improving our internet speed. We do hope to see you again soon.
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98 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
New Haven, Connecticut
Level 6 Contributor
146 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 April 2013

You don't want much more than that if you are on the road for a night or a few. Courtyard is going thru a facelift of sorts with newer, brighter, "fresher" lobbies and more colorful rooms. This one is no exception. The room was clean, well lit, the bed more than comfortable and noise from other people at the hotel was not noticeable-which means the rooms are either well insulated or there were just a lot of boring people staying there. We're hoping for the former.

The staff was more than polite and it was a pleasure staying at this hotel.

The heating/air conditioning unit wasn't overly noisy and kept the room at the desired temperature, the towels were hardly "resort" quality but I wasn't expecting them to be. They were sufficient.

My ONE complaint: just about every decent hotel chain provides at least free coffee and some snack on the way out the door. Yes, there was coffee in the room but NO breakfast unless you were willing to fork over more than a few $$.

Courtyard's could at LEAST offer discounted breakfast for frequent visitors or those just staying overnight. Market rate? Thanks.

Room Tip: I'm partial to high floors away from the elevator.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 23 May 2013
Thank you for the positive review. We are very happy that you enjoyed your stay with us. We look forward to serving you the next time you are in the area.
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Syracuse
Level 6 Contributor
187 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 April 2013 via mobile

I stayed overnight for a business trip. It was clean, nice bar, good breakfast, and a fitness room with 2 treadmills. The room was comfortable and a good size. The location is near the mall/shops. I would stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 23 May 2013
Thank you for the positive review. We are very happy that you enjoyed your stay with us. We look forward to serving you the next time you are in the area.
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Hartford, Connecticut
Level 1 Contributor
3 reviews
Reviewed 3 April 2013

Over the past 18 months I have been staying multiple nights per week at the Courtyard Marriott in Manchester, CT. The staff has always been very attentive to my needs and constantly tries to go above and beyond my expectations. Rosa, Heather, Emanuel and Emanuel all great me like a long long friend and Heather usually gives me a "welcome home" as I enter the door. The food and food service is very good especially considering the limited menu in the Bistro. Rooms are always clean with refreshed towels and linens. I am a Platinum Premier and stay at a lot of Marriott properties across the country and this ranks near the top

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GregG994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 23 May 2013
Thank you for taking the time to rate us. We do take pride in delivering exceptional service to all our guest especially our returning guest. We do understand that travelling and being away from home and loved ones can be hard at times. That is why we strive to make our guest feel at home every time they stay with us. We are very happy to know that you feel welcome every time you step through our doors. We look forward to continue to serve you.
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hartford
Level 5 Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 March 2013

newly reno'd rooms, nice lobby, better than expected restaurant/bar, wonderful staff. plenty of hot water, great shower pressure.
could use more tv channels and/or some kind of pay per view system.
not sure why this review needs to be longer before i can submit it but am simply adding words til i hit the requires number... very very silly but not a reflection on the hotel... only reflection on tripadvisor

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 12 April 2013
Thank you for your positive review, I am very happy that you enjoyed the newly renovated Courtyard. We are happy that you let us serve you. Hope to see you again.
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Windsor, Vermont
1 review
Reviewed 20 March 2013

First off I was highly impressed with their new rooms, i felt like i was at home. Guest services attended to all my needs in a great manor. The Bistro had a amazing food even though it was a little expensive but well worth it. The server was very kind and had excellent service. The front desk did a great job greeting and were also great conversationalist staff. Overall i definitely highly recommend this courtyard if you are planning on staying in this area. It has great restaurants (mostly chain) and in convenience a shopping mall right next to the hotel

Room Tip: Friendliest staff I've encountered in my hotel stay experiences
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micheal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 12 April 2013
Thank you for taking your time to leave such a positive review. I am glad that you enjoyed the newly renovated rooms, the new courtyard look is very exciting. We appreciate the kind words regarding the Guest Service Agents at this property and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut
Level 5 Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 March 2013

Yes the lobby was recently renovated and looks very NYC modern, in stark contrast to the outside and the rest of the hotel. While the carpet and linens (and paint) are new, the hotel still has and older hotel aroma and feel. Fixtures (desk, dresser, HVAC, etc) - and bathrooms are dated, though the TVs are newer and larger than most hotels (42"). The rooms here are TINY. Yes there is a sofabed, but you would not be able to move around the room AT ALL if it was opened. It is a Marriott so the overall feel is that of a pricey hotel. One nice feature is that the windows do open (the standard 3"). Would not recommend for more than a night or two. Front desk staff very nice and helpful.

Room Tip: Ask for an odd number room in the spring/summer as the sun beats on the even rooms.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, Front Office Manager at Courtyard Hartford Manchester, responded to this review, 12 April 2013
Thank you for staying with us. I am happy that you enjoyed your stay with us here at the Courtyard, i do apologize that the room seemed to be a little bit small for your preference however there are other options here at the courtyard, we have a nice spacious King Suite room which provides a lot more space if needed. We do appreciate your stay with us and hope that you return. Thanks again.
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Additional Information about Courtyard Hartford Manchester

Property: Courtyard Hartford Manchester
Address: 225 Slater St, Manchester, CT 06042-1649
Region: United States > Connecticut > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Hartford Manchester 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard Hartford Manchester Hotel Manchester
Courtyard Manchester
Manchester Marriott
Manchester Courtyard

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