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“Over priced & slow service.”
3 of 5 bubbles Review of Plume of Feathers

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Plume of Feathers
Ranked #1 of 1 Mitchell B&B and Inns
Certificate of Excellence
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Over priced & slow service.”
3 of 5 bubbles Reviewed 16 December 2013 via mobile

We had a meal here organised by a family member. It would not been our choice of place to go. Its not a local village pub serving pub grub (always a crowd pleaser), its trying to be a gastro pub, and comes across as being very pretentious. Given this we were surprised when the barman served us a drink in a bottle as we asked for a straw with it (it didn't quite fit with the demeanour the place was trying to give). We booked a table for 12.30, with everyone arrived and seated by this time. We had preorder our meals due to the party size, but our starters did not come out until well after 1pm. By the time me& my husband left (around 3pm) the last of the desserts had just come out. These came out about 20minutes after the first lot of desserts. The restaurant wasn't even at capacity. Back to the main course. I had fish in a bag, which was very nice, but pricey for what it was. My husband was told when he preordered that there was roast lamb available, but when his came out it was a lamb& bean dish from the menu. He said the lamb was tasty, but the whole dish was really fatty& greasy. He couldn't finish it. He enjoyed his christmas pudding dessert though. The waitresses were polite& asked several times if we needed any drinks. However, as previously highlighted the food was really slow in being served. We have been to other pubs trying to do the same type of thing with restaurant type menus where the food has been the same or better choice/quality, but cheaper & with quicker service.

Stayed December 2013
Helpful?
Thank Kernowrlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulsmuggler, Manager at Plume of Feathers, responded to this review, 27 December 2013
Good Evening and thanks for reviewing The Plume. I am sorry to hear your experience was a little disappointing and will, as always, investigate all the points that you raise. If you would be kind enough to email me I can then look into our apparent failings and hopefully ensure the same mistakes can not happen again.
I take all reviews very seriously and will of course, come back to you with my findings.

many thanks

Paul Partridge
Manager

theplume@hospitalitycornwall.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
    153
    33
    11
    5
    4
See reviews for
58
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18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Truro, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

Where do I start! In 20 years of organising our staff Christmas 'do' I have never had so many colleagues commenting on the night and how good the food was. 33 of us were all served each course together and each course was as excellent as the next. The staff could not have been more helpful, accommodating even to a last minute change without quibble. Thank you Paul and the rest of the staff, wonderful time was had by all........ and of course not forgetting the DJ....top job! We'll be back!

  • Stayed December 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitstable
2 reviews
5 of 5 bubbles Reviewed 15 November 2013

Boutique style hotel, rustic, comfortable and friendly. All modern amenities but minus the clinical brashness of some larger hotels. We visited for a wedding reception and that was extremely well managed, the food delicious and the staff really friendly, helping make it a very special event. We will be back!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tranquila1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

My family and I visited the Plumes again this August after having returned from our holiday in 2012 and rebooked for 2013. Upon our arrival we were met by Paul who remembered us and greeted us with a very warm welcome, even staff from 2012 who remembered us came and welcomed us in the evening. The service was just as good if not better than we remembered and the food was even better. We stayed in the Tack room which is wonderful for a young family and very spacious. We highly recommend the plumes and very close to Perranporth beach and other attractions. Oh and we've rebooked for 2014.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracmc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
314 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

Lovely room very individually decorated. Large room and good bathroom. A great dinner in the restaurant with fine food..A slight hiccup at breakfast as had to leave early and they forgot.. But overall a lovely change to big business hotels! Just off the main road, easy to find with lots of free parking...

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anon19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

First class pub, with excellent food and the cost of rooms are great value for money, if a little small if your travelling with a large dog! Would not hesitate to stay here again, as all the staff we met were first class.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinaboy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

We stayed at the Plume of Feathers last weekend when visiting Cornwall for a wedding. From the outset the staff were friendly and helpful. The rooms are tastefully done, fresh and inviting. Whilst we didn't eat in the restaurant, the ambiance and decor was very welcoming.

Thank you so much Paul and team. We'll see you again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plume of Feathers

Property: Plume of Feathers
Address: Mitchell, Mitchell TR8 5AX, England
Region: United Kingdom > England > Cornwall > Mitchell
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Mitchell
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Plume of Feathers 4*
Number of rooms: 8
Official Description (provided by the hotel):
A 16th Century coaching inn set in the leafy village of Mitchell, The Plume of Feathers is a destination restaurant with AA 4 star rooms. Located just off the A30 we are ideally placed for exploring Newquay, The Eden Project and Truro. Our menu takes inspiration from the great Cornish larder using fresh fish, locally reared meats and small organic suppliers.With its roaring log fires, beamed ceilings and friendly, cosy ambience on one side and a cool, contemporary conservatory space on the other, the Plume of Feathers is the ideal venue for many occasions. Why not take breakfast in the conservatory from 9am? Or pop in for lunch in the beer garden (if the weather allows!) Or how about dinner next to the warm log burner on a cold winter's day? Serving fabulous food all-day everyday of the year, we have a space to suit your every mood.Our seasonal menu and twice daily changing specials use the very best local and organic ingredients. Head chef, Rich Humphries, has long established himself in Cornwall for cooking classic British dishes with a modern influence. Rich and his passionate team love using the freshest fish, traceable/properly reared meats and fine fruit and vegetables - some of which come from Mitchells' own fruit farm. ... more   less 
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Also Known As:
Plume Of Feathers Hotel Newquay

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