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“nice inn”
5 of 5 bubbles Review of Inn at Middletown

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Inn at Middletown
Ranked #1 of 3 Hotels in Middletown
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“nice inn”
5 of 5 bubbles Reviewed 17 June 2014

I stayed at the inn at middletown for 3 days for a wedding I was attending in the area. Let me just say that I will be returning here for my next vacation. This inn was such a great place to stay. Checking in was a breeze,and the receptionist at the front desk was polite and helpful,keeping my family together with rooms on the same floor and next to each other.The rooms were very spacious and clean,as well as the bathrooms.When I called the front desk for a plumbing problem they sent someone within 10 min and the problem was solved quickly.The hotel itself is also very nice and clean,located on the main strip with shops nearby. I used valet parking which was inexpensive,compared to other hotels.A few of my family members parked on the street at the meters and they were fine, I guess because it was the weekend they didn't have to move. There is a restaurant in the lobby, but we didnt try it. The kids used the pool,and had a great time.You can also have a mini fridge delivered to your room for a decent pr

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank candygirl70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 18 June 2014
Thank you for the kind words regarding your stay with us at the Inn. I am so pleased that you will be returning as this meant we made a lasting impression with you during your stay. I will share these great comments with my team as they are extremley proud of the service and product they provide to every guest. See you the next time you are in Middletown. We will roll out the red carpet for you again.
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258 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2014

In town for one night on business, charming hotel, rooms clean and comfortable, staff very accommodating. Helped us with off-site restaurant recs as pretty much everything rolls up before 10pm and we were needing a late dinner. Would definitely stay here again and recommend to other business/leisure travelers!

  • Stayed June 2014, travelled on business
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Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 17 June 2014
Thank you for selecting the Inn at Middletown during your business trip to Middletown. I am pleased that not only the hotel met your expectations but the downtown area also added to your enjoyment. Look forward to having you stay with us again.
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Hereford, United Kingdom
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

We stayed for 2 nights recently for a family wedding that was held at a venue 3 miles away. Service was ok - reception won't tell you the room number of a member of your party for security reasons, but maybe this is normal in the U.S? It just seemed ludicrous after they'd just told us that they had put us in the nearest available room close to them. Also on asking to book a taxi I was given a card rather than them offering to arrange the booking - again maybe this is normal U.S service. Having said that the rooms were comfortable, the bar pleasant, and the breakfast good. When the sun emerged we were able to sit out at the front at tables. The swimming pool is on the small side but a useful facility.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank PeaceFoodandaSnorkel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 17 June 2014
Thank you for your comments about your stay with us during your friends wedding. For security reasons we ask all of our guest for ID as it has become common practice in the industry. As for the taxi service this is the first time I have ever heard anything like that as whenever a guest needs a taxi we call and make all of the arrangements. Pleae feel free to contact the hotel if you have the name of the front desk agent that serviced you. Once again thank you and hope to see you again whne you are in the area.
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Falmouth, Massachusetts
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I recently had the opportunity to chair a team of 16 educators for a school evaluation. The host school arranged with the Inn for food, lodging and conference space. The staff was excellent and most accommodating. We had dinner in the Tavern Pub each night and the selections were excellent. The banquet manager, Weston, was very attentive to our requests for advance selection of the nightly meal to enable us to continue our work in the evening. Additionally, his presence at our early morning breakfast was most appreciated.

All of us found the rooms to be attractive and comfortable. The Inn provides valet parking for an additional fee. The free parking available from the Inn necessitated a short walk but the area was not well lighted. Consequently, we decided to use the valet service and car pool on a daily basis. The valet staff was prompt and efficient. In fact, on our final day, sixteen vehicles were delivered to the front of the hotel at the requested time. Although I was in Middletown for business, the Inn would also be a great weekend destination with many additional restaurants within walking distance and a picturesque main street.

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank Pauld886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 30 May 2014
Thank you for your comments regarding your groups stay at the Inn at Middletown. Our entire team knows the importance of making sure that all groups have everything they need to conduct a great successful meeting. I will share your comments with Weston as this is a first for him on trip advisor as his name is now in lights. Thank you and we look forward to having you back in the future.
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Los Angeles, California
1 review
5 of 5 bubbles Reviewed 27 May 2014

I usually stay at the Inn two or three times a year. The staff are so friendly and helpful, they remember my name and always make me feel special. I usually stay in a suite which I find spacious. The rooms are clean. The food and atmosphere in the restaurant and bar is excellent! I really think you will love staying at this quaint little hotel.

Room Tip: Higher floors in the front of the building are best.
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  • Stayed May 2014, travelled solo
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Helpful?
Thank Jean1465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 28 May 2014
Thank you very much for your kind words about the staff at the Inn. We try and make you feel like you are home away from home and I am so happy we succeeded. Our rooms have a great view from the front and back of the hotel as you can enjoy the sites of Main stree from one end and the beautiful Connecticut river from the back end. We look forward to seeing you again the next time you are in Middletown.
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melbourne
Level Contributor
153 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

Good size rooms, service very good apart from when I complained about noise of a wedding party on a floor at 1 am - said they'd deal with it. Noise continued. We were also in a wedding party but did not walk about slamming doors and drinking in corridors. The desk staff did apologize the next day after I complained again.
Breakfast in dining room - great choices , and. Great service. Attended a rehearsal dinner - good food and service . Ability to hire dining room for a post wedding function and use of bar a great idea.
Used the pool which is tiny - 11 strokes and you hit wall,!

  • Stayed April 2014, travelled with family
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Helpful?
Thank northie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 21 May 2014
Thank you for taking the time to tell us about your experience at the Inn at Middletown. I am sorry about the noise issues you experienced. Some wedding groups are a bit louder then others and for that we apologize. We are like you said one stop shopping as we can host everything from your rehearsal dinner, wedding reception and even sunday brunch. Thank you for staying with us.
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Stockbridge, Massachusetts
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

This is a beautiful upscale colonial hotel. It is located right on main street in picturesque downtown Middletown. The staff is friendly and accommodating. The parking is valet or try to find some which is quite limited in the congested downtown area. The parking must be quite an issue because all the area parking lots have signing with towing warnings or rules posted. The area is really great and near a waterfront area which must be quite nice in the summer and fall.
We had a brunch which was good. The coffee was weak.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank gmp50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnatMiddletown, General Manager at Inn at Middletown, responded to this review, 5 May 2014
Thank you for the kind words regarding your visit to the Inn. The colonial charm of the hotel and our great staff is what really makes everyones stay a memorable one. Parking as you can see is at times a challenge but we do have both self parking and valet options for all of our guests. Once you park your car you can relax and enjoy everything we have to offer.
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Additional Information about Inn at Middletown

Property: Inn at Middletown
Address: 70 Main St, Middletown, CT 06457-3407
Region: United States > Connecticut > Middletown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Middletown
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Inn at Middletown 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Opened November 2003, the former National Guard Armory on historic Main Street in downtown Middletown has been transformed into a 100 room boutique hotel. The marble lobby is enhanced by a spiral staircase that goes up to the second level pre-function area. Guests can enjoy a variety of on-site amenities including the Tavern at the Armory restaurant and lounge, indoor heated pool, exercise room, and Jacuzzi. In-room dining, free high speed internet access in all rooms, and valet parking. ... more   less 
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Also Known As:
Inn At Middletown Hotel Middletown

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