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“poor”

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Super 8 Milford/New Haven
Ranked #9 of 13 Hotels in Milford
Milford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“poor”
2 of 5 bubbles Reviewed 23 June 2014

A/C broken. Eventually got a new room but it was stuffy and stale and the a/c took a long time to cool the room -- they said they never leave a/c on. Couldn't get help in evening getting on linte - staff said it didn't work in certain rooms. No bedspread, no desk, old. Breakfast was good.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Peggy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

Traveller rating
    10
    27
    22
    31
    48
See reviews for
36
19
18
39
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Brooklyn, New York
1 review
1 of 5 bubbles Reviewed 19 May 2014

I booked two hotel rooms for my family prior to my graduation. When I arrived there was only one room avaliable and the hotel said I was out of luck, when I asked why the man lied and said had not been able to get through to Expedia. I contacted Expedia who then spent over an hour trying to find a hotel with availability. While waiting on hold with Expedia I saw a manager come out of the office and I asked if he worked for the hotel he said that he did and when I asked his position he refused to give it. I turned back to my family and then had this man turn around and use several cuss words towards my family and then say to one of his friends never give these people a room. This place is despicable and would strongly discourage anyone from every making a reservation or staying here.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EAM510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard881, Manager at Super 8 Milford/New Haven, responded to this review, 20 May 2014
We were overbooked as some of the guests who were staying the previous nights didn't check out so we offered the guest who has written this review a similar room at a comparable hotel but the guest refused and becane belligerent. We empathize with the guest finding out that they do not have a room at the hotel that they booked at but we tried all day to contact expedia to reach oit to the guest but werr unable to, inspite of which we co operated wirh expedia and tbe guest to arrange a suitable accomodation for that. The guest writing this review should hav written.factual statements but in our part we apologize that we could not accomodate in our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Milford/New Haven

Property: Super 8 Milford/New Haven
Address: 1015 Boston Post Road, Milford, CT 06460
Phone Number:
Region: United States > Connecticut > Milford
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Milford
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Milford/New Haven 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Odigeo, Booking.com, Travel Republic (UK), TripOnline SA, Evoline ltd and HotelQuickly so you can book your Super 8 Milford/New Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Milford/New Haven Hotel Milford
Milford Super 8
Milford Super Eight
Super Eight Milford

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