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“Couldn't be better!” 5 of 5 bubbles
Review of Pineland Hotel and Health Resort

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Pineland Hotel and Health Resort
Ranked #1 of 1 Hotels in Deir El Harf
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Couldn't be better!”
5 of 5 bubbles Reviewed 30 March 2014

We stayed in a Cave for the weekend, and it was such a wonderful experience! The service was good, and we enjoyed the nature... The breakfast is not to be missed! a great hike in the morning in the sun is a must! thank you pineland!!!!

Room Tip: the cave is a must!!!
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elyzkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 2 April 2014
Dear Elyzkh,

Thank you so much for taking the time to leave us such a wonderful review here on our TripAdvisor page! It was truly our pleasure to serve you and I am thrilled that you have become a part of our family.

From my understanding this was not your first time with us as you previously stayed with us as a group with your contact being Sally at the front desk. I am delighted she was also able to serve you this time around as well and again exceed your expectations so that we may continue to have the pleasure of having you with us.

We started our morning hiking trips so that our guests get oxygen into their lungs, exercise their body in a beautiful and refreshing environment, meet additional guests at Pineland (strangers are only friends you have not met yet), and of course provide the opportunity to appreciate the nature of our beloved Lebanon.

May we continue to have the pleasure of having you with us.

Welcome to the Family.

Ramy Ballout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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817 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Spanish first
  • Any
English first
Beirut, Lebanon
1 review
5 of 5 bubbles Reviewed 30 March 2014

We spent a beautiful weekend with a perfect balance between luxury and adventure! The cave we stayed in was spectacular and was equipped with more than we needed. The nature surrounding us was absolutely mind blowing, one of the most beautiful scenery we've ever seen! Activities were great and the planned entertainment for the weekend (live oud music and bon fire) was wonderful. There's something to do for all ages and personalities! The staff in all departments was so kind and helpful. Food was delicious!! The pasta Bolognese is a must try! We can't wait to bring the family and come back.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadeen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 31 March 2014
Dear Nadeen H,

I can't tell you how happy I was to have met both you and your husband upon check out. Thank you so much for asking to see me as it means the world to hear how wonderful of a time you had in addition to the simple pleasure of being able to meet such a beautiful couple.

Celebrating your anniversary with us (specifically your 1 year) is such an important event that (as you may have noticed) we take quite seriously here at Pineland. I was absolutely delighted to learn of your experience. I know from the team that you were both such wonderful couple that it made doing what we do come even more from the heart throughout the duration of your stay.

I'm so happy you enjoyed the entertainment and activities we offer along with relishing the magnificent views at the edge of the valley. I'll be sure to pass your compliments to the chef regarding the spaghetti bolognese--I can promise you that his entire team will be delighted to hear the news!

Like one of Beethoven's symphonic orchestra's your words are truly uplifting, inspiring, and motivating to us all. May we continue to have the pleasure in having you with us.

Happy Anniversary a hundreds time over!

My Warmest Regards,

Ramy Ballout
General Manager
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Methuen, Massachusetts
1 review
5 of 5 bubbles Reviewed 29 March 2014

It's beautiful place, they are friendly and soo nice they make u feel home surrounded with family, it's geat place to relaxe with beautiful view surrounded with pine trees, I recommended special the cave

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dgs84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 2 April 2014
Dear Dgs84,

What a magnificent picture of one of our Caves! Thank you so much for taking the time to write us a short but sweet review of our home here on the edge of this beautiful valley in addition to providing such a lovely picture to share with the online community.

I'm delighted you found our team to be friendly, kind, and professional all while making you feel like you are a part of our family.

In hopes of continuing to having you with us here at Pineland.

My Warmest Regards,

Ramy Ballout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 29 March 2014

Pineland offered us a great experience. Despite the short stay, our stay was wonderful. The cave was clean, well equipped, and had a nice ambience. The food was delicious. The staff are so friendly and welconing. Thank you. We will visit this place much more later. Keep up the great work.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moustafa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 31 March 2014
Dear Moustafa B,

On behalf of all of us, our sincere gratitude and appreciation for your heartfelt review here on our TripAdvisor page.

We are absolutely thrilled that we managed to exceed your expectations on so many levels here at Pineland.

I will be sure to pass your noted thanks to all relevant team members who were a part of the enhancement of your stay. My team is my right hand and without their dedication to providing a unique service and experience to our guests, we would just be another beautiful location in our beloved Lebanon and nothing else.

Thank you for giving us the privilege of serving you and may we always have the pleasure of having you with us again.

My Warmest Regards,

Ramy Ballout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

A super calm place, wonderful caves, lot of activities, great team and excellent food.
We spend a wonderful weekend. We loved the cave so much it is so comfortable, we had a wonderful view . You have access on everything you can make sports in nature fish in a lake, horse ride and shutting. The team was so helpful . we spend the night in the pub , you can eat excellent Lebanese food , playing billiard and listening to the best song you want . it is perfect for vacation with friends or family .Thank you for the great job.

  • Stayed March 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 22 March 2014
Dear ritasalem,

Thank you for an absolutely wonderful review of our property and gorgeous pictures of your Cave which you have taken the time to share here on our TripAdvisor page.

Seeing that you are indeed a world traveler, it gives us enormous pride and even more motivation in exceeding the expectations of valued guests like yourselves who make the trip to Pineland and walk through our doors.

Being that weather was spectacular during your stay, I am delighted that you were able to benefit from some of the most unique activities we offer here at Pineland--fishing at the lakeside, horseback riding through the forest, and of course ATV's on the edge of the valley which are a beautiful combination of fun fun and fun!

I love that you benefitted from time at our pub, soon to be labelled "Chapman's" for the upcoming theme of one of our favorite pastimes with the beloved Charlie Chaplan. Playing billiards over a drink at Happy Hour or during Karaoke is a unique experience and Nader our bartender makes sure to care of our guests who visit.

Thank you for complimenting our food which I'll be sure to pass on to our kitchen--they are just as obsessed about their food as they are with our guest feedback--you'll be happy to know that you will be making their day with comments of praise.

We can't thank you enough, yet words are all we have here in our responses--and so thank you truly for making the trip to Pineland and may we continue to have the pleasure and honor of serving you in the future.

My Warmest Regards on behalf of all of us.

Ramy Ballout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2014

I had the most precious and healthier time ever with my family. The staff are more than professional, they look after tiny details in order to serve you with the highest level you expect. If you are looking for adventure, fun, relaxation, tasty food, cleanliness and warm welcoming, you definitely need to visit Pineland.

Room Tip: Caves are amazing.
See more room tips
  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank haniaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 22 March 2014
Dear haniaaa,

Guests like you are what make what we do so important. I speak on behalf of all of us when I say thank you truly for recommending us the way that you have done here on our TripAdvisor page. I would also like to thank you for adding such beautiful pictures which represent some of the beauty you have experienced throughout the duration of your stay. Cave 305 is one of our most popular Deluxe Caves at Pineland and the views are absolutely stunning.

We do our utmost best to pay attention to the details only because we believe everyone who comes through our doors is unique and therefore deserves a unique experience, level of service, and commitment by the team across all departments.

I'm so happy you found our staff be professional at the level which you expect and that you found adventure, relaxation, tasty food, and of course cleanliness which is of the utmost importance.

Thank you so much for choosing us as your destination of choice amongst a plethora of beautiful accommodation options here in our beloved Lebanon.

Welcome to the Family.

My Warmest Regards,

Ramy Ballout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

Really bluffed by the service received during my stay, from the front desk professionalism to the friendliness of the whole staff really makes you feel you are a king... the richness of the quality you got for the money you pay is very cheap. Highly recommended

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mathieu2407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R B, General Manager at Pineland Hotel and Health Resort, responded to this review, 19 March 2014
Dear Mathieu2407,

Thank you from the bottom of our hearts for such an outstanding review you have left us here on our TripAdvisor page!

Separate from your ravishing e-mail to Lama in which we all had the absolute pleasure of reading, we are all THRILLED to learn of the details of your stay and how we managed to exceed your expectations.

We may not get it right every time, but my team goes above and beyond in ensuring every guest that walks through our doors is treated uniquely, simply because we are all in fact unique in each and every way we value a vacation stay.

I can't tell you how happy we all are knowing that you felt like a "king" while staying with us! I can't think of anything to top words like that--it's an exceptional uplifting feeling to say the least!

In regards to value, I believe this is one of the most important aspects of any stay. I am delighted to read that you felt you the money was well spent while paying for our services. From a personal standpoint, this is one of the largest driving factors when choosing a vacation getaway and the more value we can add as a resort, the better we believe the experience will be for our guests.

I suppose it is we who should be using the word "bluffed" because of such an incredible recommendation.

May we continue to be your vacation "getaway" destination of choice here in our beloved Lebanon.

Welcome to the Family.

Ramy Ballout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pineland Hotel and Health Resort

Property: Pineland Hotel and Health Resort
Address: Deir el Harf, Monte Verde Road | Hammana La Martine Valley, Deir El Harf 5134 1111, Lebanon
Phone Number:
Region: Lebanon > Mount Lebanon Governorate > Deir El Harf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Deir El Harf
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Pineland Hotel and Health Resort 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
Pineland Hotel and Health Resort is located in a beautiful, peaceful surrounding deep inside the beating heart of Lebanon’s exclusive Metn Mountains.Undisturbed by traffic, yet only 45-minutes drive from our capital Beirut lies the ideal holiday location for you and your family to rediscover a peace of mind and revitalize your energy. At Pineland, you will finally be given the opportunity to relax among the calming pine trees and the pure mountain air, while enjoying your holiday at your own leisure. ... more   less 
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Also Known As:
Pineland Hotel And Health Deir El Harf
Pineland Hotel And Health Resort Lebanon

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