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“Avoid!!!”

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Econo Lodge Mystic - Groton
Ranked #12 of 13 Hotels in Mystic
Reviewed 8 October 2013

This was an awful experience for us. The room was old but relatively clean. We were given a ground floor room as requested. For some reason, it was a handicapped accessible room. Shower temp never got warmer than lukewarm and water pressure was a mere trickle. Coffee maker in room did not work and lobby did not open for coffee/breakfast until 7. I took our coffee maker to office and man was RUDE!!! First, he made me demonstrate that I could operate the coffee maker and then he took it and said "Well, it must not work. You will get coffee in lobby." I said "But the lobby does not open until 7" He said "Sorry about that" There was no offer to get one from another room for us. Seems like a no brainer to me as there were only 5 cars in the parking lot. The breakfast was a high glycemic nightmare. Donuts, white bread, bagel, oatmeal with sugar and flavorings added (no plain), toaster waffles, watered down orange juice, two dry cereals. When we requested assistance with television, the man once again was very rude. Came to room, snatched remotes out of my husband's hand and rather than show us what to do to make it work properly, he got it to work, put remotes down and walked out without saying a word. When I said "Thank you" he just kept walking...no acknowledgement.
The young man who checked us in was very nice.
We would NEVER stay here again. It was definitely not worth the price...even if it had been $39.00 it would not be worth it.

Room Tip: Go someplace else !!!!!
  • Stayed: September 2013, travelled as a couple
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2  Thank wheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 - 108 of 191 reviews

Reviewed 30 September 2013

Great location, near everything. good internet connection, breakfast free not bad. room clean and staff very helpful. don't need anything fancy, did not spend much time in room GREAT for the price. stayed on first floor with car parked right by the door. Friendlies restaurant right next door.

Room Tip: stay on first floor. with car right by the door to room....
  • Stayed: September 2013, travelled with family
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1  Thank Garry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

room 117 is musty as there was mildew on the rug near the bed at the base of the wall between bed and bathroom that was wet. Other rooms were quite large, clean, needed updating but still fine. Linens cheap and old, but clean. Each room has a fridge and microwave. Don't bother with the bagels, but the waffles, donuts and oatmeal were fine. Wonderfully located and very reasonably priced. We left the Comfort Inn after one night and came to the Econolodge and were happier due to above mentioned amenities. No bugs, hairs, smoke smell and the remote worked just fine. Only $10 per pet is much cheaper than other hotels in area.

  • Stayed: September 2013, travelled with family
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2  Thank bosslady1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Have stayed in Econolodge before and understand it is a budget hotel but this was really bad. If the room had not been prepaid (as I said we've stayed in this chain before), we would not have stayed. The pictures make the place look really good, like airbrushing out all the flaws. The property is old and shabby. The Lobby had a very bad smell, some kind of incense. The room was ground level and also had a funky smell. The sink was cracked, there was a black spot above the shower and the toiletries supplied(per their add) were a joke. The towels were clean, and there was a coffee pot. It was clean and did make a decent cup of coffee but then I brought my own creamer from home. I did not see any bugs but my husband was paranoid all night even after unmaking the beds and checking them out. I always travel with antibacterial wipes and wiped everything down. Took the bedspreads off the beds for safety as they are rarely washed in any hotel. Glad I had blankets in the car which we used and then put in sealed plastic bags for the trip home, just in case. Remote for TV didn't work and had to go back 3 times to get one that worked which I also promptly wiped down. The continental breakfast consisted of a coffee machine, a juice machine, 2 bins of cold cereal, some packets of oatmeal and frozen waffles, sitting out. Yes, you get what you pay for but in this case, we paid way too much!

  • Stayed: August 2013, travelled with family
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2  Thank beebee1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Had a small dog with us, and we would have been better off staying in a kennel! Switched rooms twice and both rooms were DISGUSTING!!! Bugs on the floor, on the walls, the ceiling, even live jumping fleas too! The front desk was rude! Charged our credit card twice! Refused to refund the charge, told us the manager would be in lay, then when we called back (because we were NOT sticking around), he told us the manager was out of the country and then hung up on us. Ended up disputing the charges through my bank. It's leaner and cheaper to go camping than stay here!

  • Stayed: July 2013, travelled as a couple
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2  Thank JenniF429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

We've had an extended stay here as interim housing with our 2 cats and 2 kids. These people were very good to us - especially as this was prime tourist season. The cleaning staff is very pleasant and accommodating. The manager takes his job seriously, the pool and the grounds are well kept. The rooms are good size, microwave and refrigerator too. Mystic Village, the bank, Dominos and laundry are across the street - very convenient. We've enjoyed our time here.

  • Stayed: August 2013
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1  Thank Rhonnii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

I know when you say econo lodge you are not speaking of 5 star - but our needs made econo lodger great - they have a micro wave and a nice size small fridge which is very imoirtant when you are dealing with kids and special dietary needs.

We booked three rooms with two as adjoining rooms - the rooms were large, and clean - ONE VERY IMPORTANT COMMENT - housekeeping is done once, if you miss it you loose. No notice about that as well.

They have a small breakfast which is ok.

My comment to the econo lodge company - BRIGHTEN UP THE PLACE - our hoten was next to a Howard Johnson's and it looked bright and cheerful while our looked kind of sad.

Also if you are handicapped or disabled there is no elevator to the second landing - so you have to drag all your bags upstairs.

The staff was superb, and very accomadating - I would go back again

Room Tip: If you can't walk up stairs - ask for the first floor.
  • Stayed: August 2013, travelled with family
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Thank grandpajoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge Mystic - Groton

Address: 251 Greenmanville Ave, Mystic, CT 06355-1962 (Formerly Econo Lodge - Mystic)
Phone Number:
Region: United States > Connecticut > Mystic
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 13 Hotels in Mystic
Price Range: £39 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Mystic - Groton 2*
Number of rooms: 56
Official Description (provided by the hotel):
Budget accomodation with 56 rooms. ... more   less 
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Also Known As:
Econo Lodge - Mystic Hotel Mystic
Mystic Econo Lodge

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