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“Staff Great...Sang and Danced CHER for us....”
Review of Quality Inn

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Quality Inn
Ranked #10 of 13 Hotels in Mystic
Hopkinton, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Staff Great...Sang and Danced CHER for us....”
Reviewed 7 April 2014

This past weekend my sister and I stayed one night in this hotel...as we were attending the show

The room was what I have reserved, it was clean and smelled good.

The best part was really the front desk staff. When we arrived and were checking in they asked about our visit and we explained that we were there to see the CHER show at Mohegan that evening. They were so excited for us; we spent a good 30 minutes with them (no one was waiting) as they told us how much they wished they were going and how much they loved Cher.

The next morning when we arrived for breakfast, they remembered who we were and asked us how we liked the show, they wanted to know all the details and THEN they put CHER on the speakers......so much more than expected.

Other details:
Breakfast: was good, I had the make your own waffles, my sister had the eggs and a muffin, all good. The tea water was hot, which one would think would not be that difficult---but it is!!!

I love the Mystic area and will definitely stay here the next time we come for a visit.

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Feeney421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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enfield
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014 via mobile

Stayed three nights decent hotel room was very clean nice location 15 min away from fox woods plenty of places to eat nearbye staff were all very nice and very helpful Will definitely stay there again plenty of other hotels near but for the price you can't go wrong

Stayed March 2014, travelled with family
Helpful?
1 Thank shemp56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 February 2014 via mobile

Everything was pretty good. We stayed only one night. Rooms were clean beds were comfy. We booked at last minute leaving a concert. Breakfast was ok wish they had turkey or beef sausage. One of the door you didnt need a key to get into hotel. So anyone could have came in. We would stay again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sincerelyyours09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola Beach, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 February 2014

This Inn was comfortable and quiet but it needs some remodeling for sure. The staff was freindly and the service was great but Inn itself was really outdated. I had a good time and was more than able to relax.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L0uie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles C, Manager at Quality Inn, responded to this review, 5 February 2014
Thank you for your kind words! We are looking to remodel in the future. In the coming months your should see an upgrade to our lobby area.
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New York City, New York
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 January 2014

The front desk staff is friendly and check-in was fast. I booked a very inexpensive rate on Hotwire and the staff did not seem to have any issues with my Hotwire reservation. I stayed overnight for a trip to Mohegan Sun, which was about 20 minutes away. The room was a bit worn, particularly some bald areas of the carpet and the tiles in the bathroom. The room seemed decently clean. Our toilet wouldn't flush right before check out. The hallway was very noisy even late at night. I didn't have any issues with bed comfort, but I am generally a sound sleeper.

Breakfast was okay...standard hotel continental fare with bagels, toast, eggs, sausage, yogurt, cereal, make your own waffles, etc. The breakfast area is not that big, so it was a bit crowded in the food area. There didn't seem to be enough tables and chairs, so some people brought plates up to their rooms. The person in charge of breakfast used her bare hands to restock the bagel supply. She needs to wear disposable gloves and/or use tongs. That is not sanitary!

The hotel was satisfactory for the Hotwire price that we paid, but it certainly needs work. I wouldn't want to stay for full price or longer than 1-2 nights.

Room Tip: request a quieter room if possible
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank jekgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Woburn, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2014

The hotel was a good price for one night. It was about a twenty minute cab ride to Foxwoods and was relatively clean. It did smell of smoke when walking down the hallway which was up appealing. Overall a decent hotel.

Stayed December 2013, travelled with friends
Helpful?
2 Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles C, General Manager at Quality Inn, responded to this review, 4 January 2014
Thank you for Choosing to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mystic, ct
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 December 2013

First of all, the price was right and the staff were very friendly. It went downhill after that. When we attempted to set the clock radio the time on it's face was incorrect and we soon found out why. It was broken. Since it was late I called the desk and explained the problem and requested an eight o'clock wake-up call so we could make breakfast. The call never came and we slept until nine, when breakfast ends. The second problem was with the heat. When we left the room we set the heat at 72 and when we got back it was very cold and when I checked the unit it was blowing cold air. When I called the desk to inform them of the problem I was told that the unit was controlled by a sensor. As there was already a chair positioned in from of the unit I had no idea of what could be blocking it. The desk told us we could move to a different room but since it was ten o'clock we just turned the heat up to 78 degrees and slept in a hot room. The next day we called again and they sent a maintenance man who resolved the problem. Oh, and they also sent us a new clock radio so we did make breakfast Thursday morning.

Room Tip: Make sure everything works as soon as you go into your room.
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles C, General Manager at Quality Inn, responded to this review, 17 December 2013
We are sorry of the issues you had during your stay. We are reviewing them with the staff and making the corrections about our poor service during your stay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 48 Whitehall Ave, Mystic, CT 06355-1967 (Formerly Comfort Inn)
Phone Number:
Region: United States > Connecticut > Mystic
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Mystic
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Mystic Comfort Inn

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