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“Bad Service”
Review of Jake's Hamburgers - CLOSED

Jake's Hamburgers
More restaurant details
Restaurant details
Good for: Child-friendly
Description: Jake’s stands for fresh food, crafted to order while you wait, and the wait is half the fun. Watch milk shakes being made the old-fashioned way, thick and creamy with real ice cream in a blender, served in metal cups to keep them cold and flavorful. Likewise, you can see that the burgers are made to order and hearty, not “hockey pucks.” Jake’s does not serve fast food from under a heat lamp. A Jake’s burger is a satisfying meal, with all-American sides like fries and onion rings to round out your lunch or dinner. We love families stopping in, but also offer takeout. Call, fax or order on line. Check out our "Burger of the Month" and our "Shake of the Month." And don't forget, with our wide selection of shakes every day, you probably haven't had them all! Daily specials include house-made potato chips in a variety of flavors. For hot dog aficionados, nothing beats a genuine grilled dog. Should you not eat red meat, try a chicken or turkey sandwich, or a salad.
Reviewed 31 October 2013

I had a recent bad experience at this burger restaurant. I was on the road on Saturday 10/26/13. Stopped for a quick bite. Ordered my food and was watching the grill associate make the burger. Her friend arrived a few minutes after me an ordered the same thing. She got mine. Nice! Keep in mind that you are able to stand right there watching. After waiting another 6-7 minutes, the guy who was helping slapped the cheese on the burger with his bare hands. Yum! So...not fast...not healthy! I'll never go back. Avoid this place. I contacted Jake's through through website - no response in 5 days. More bad service!

    • Service
    • Food
Thank 08Bullitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (53)
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13 - 17 of 53 reviews

Reviewed 16 October 2013

This was our first time, and we would go back. Lots of fresh topping choices, great skin-on fries. They accomodated a request for less salt on fries. Two burgers, one small fry (which is huge-share one !) a soda, small shake was $17. Not a cheap fast food lunch but the quality was worth it.

Thank Neese39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Catch the news or game while eating. Brewed iced tea is good. If you like Onion rings, they are tasty. Build your burger to suit. They aim to please.

Thank SharonStryker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

Compared to Five Guys, Jake's need a little work. The counter is in the center, so most tables are in the middle of the ordering/kitchen area. The staff seems to show up and disappear. The expeditors yell out your name (a pet peeve of mine) when your meal is ready and run around delivering food. Our burgers were good as were the onion rings, but the overall design and staff chaos kept us from sitting back and enjoying our meal.

    • Value
    • Atmosphere
    • Service
    • Food
Thank NewLondonCTAdrift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

Amazing handmade burgers, fresh cut fries and thick delicious milkshakes. This is where my family goes for that extra special take out meal. Juicy, fresh food and easy to get to.

Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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