We stayed here for two nights for a mini spring break vacation with the kids. Hotel was OK. Location was good. The cards readers on the door were awful. It took as many as 20 tries sometime to get in. I thought it might be us but the woman at the front desk said they were difficult. She said to put the card in, take it out, wiggle it a bit, then it should work. Seems like it should not be so difficult.
While packing up all of the kids and their things, I left my ipad charger in the room. I called as soon as we got home. The person I spoke with said they would look into it an call me back. Twenty four hours later, no call. I called again and was told that it hasn't turned up yet. I was hoping for honesty and a bit of customer service....not here.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Mystic Hotel Mystic
- Mystic Holiday Inn Express
- Holiday Inn Mystic