We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent HIExpress”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Mystic
Ranked #6 of 13 Hotels in Mystic
Certificate of Excellence
Reviewed 31 July 2014

We stayed here for a wedding at the Aquarium across the street. The hotel was your typical Holiday Inn Express. When you walk in they have a machine blowing a not so great smell into the lobby - was not a fan of it. The hotel was mostly clean, although could have done with a bit more thorough cleaning. Our room was nice - comfortable bed and good shower. Breakfast is included your typical for the Express, their signature cinnamon buns are always good and their bacon (they don't have it every morning) was good - their eggs seemed like they were from a powder mix. Good pool and whirlpool. Location was great - you could walk to Olde Mystic Village and the Mystic Aquarium, other places were a short drive away.

Stayed: May 2014, travelled as a couple
2  Thank MySobriquet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 1 August 2014

Dear MySobriquet, Thank you for choosing the Holiday Inn Express. We appreciate your honesty and take every review into consideration. We apologize for any inconvenience you might of had while staying with us. We hope this incident doesn't affect any future stay. We hope to see you in the future. Sincerely, Iris Front desk clerk.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (520)
Traveller rating
Traveller type
Time of year
Language

255 - 261 of 520 reviews

Reviewed 24 July 2014

Very nice stay. Clean, comfortable, and staff were great. Nice breakfast in the morning, and hotel is within walking distance to shops, restaurants, etc. and a short drive to Casinos. Definitely would return and stay if staying in the area again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Posttime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 25 July 2014

Dear Mt holly, Thanks for taking time to write this review and even better considering staying with us in the future! We are always excited to receive great feedback. I will pass on your wonderful comment to our staff members. Hope to see you again in the near future. Sincerely, Iris guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

This was our first time staying in Mystic and the location of the hotel was perfect. Directly across the street was Old Mystik Village (stop in at the Blue Squid for a tasty grilled cheese and cupcake), down the road is the Aquarium and about 1 mile away is the Seaport and downtown area. All the staff we encountered at the hotel were very pleasant. The room was very large and clean. Bed was very comfy. Coffee is avail 24 hrs a day. Their breakfast had some good choices including Chobani yogart and Udi's gluten free bread. The hotel sits upon a hill so there are some nice views from your window. We were surprised how large the room was, and it was nice that there was a separate couch to sit on and watch TV. We would definatly return here.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank joshiemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 23 July 2014

Dear joshiemom, We appreciate your wonderful feedback and your five star rating. We are always pleased to hear when a guest has enjoyed their stay. Just like you mentioned we are right in the heart of Mystic just minutes away from our local attractions. We appreciate you considering to stay with us again in the future. We would love to serve you and your family again in the future. See you again! Best regards, Iris Guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

I have stayed many times at the hotel. The last visit , I left important documents in my room. The hotel did contact me when they were found. A snafu developed with the mailing that was mainly the post office's fault. Kate, the manager was instrumental with her persistence in ensuring that I did eventually receive my possessions. I was enormously grareful.

In addition, the quality of my stays have always been superalative.

  • Stayed: May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank bruce w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 23 July 2014

Dear brucew, Thank you for the 5 star review we really appreciate it! We are so glad we were able to get your important items back to you. That's what we are here for! I will make sure your comment is passed on to my manager. We hope to see you again in the future. Sincerely, Iris Guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We have not stayed at Holiday Inn Express locations in the past, so we did not know what to expect. This was a pleasant surprise as the property was very well kept, the staff was nice and the room was very good. We were traveling as a family related to a college visit and my wife and I, as well as our two teens, enjoyed the stay here. The breakfast was nice and offered plenty of options, the room was very clean and well appointed and the location is convenient. It was a very easy drive into the heart of Mystic and the hotel is very close to the aquarium and I-95. Should we return to this area again (which is highly possible given where my son wants to go to school), we would definitely stay here again.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Hal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 29 July 2014

Dear Hal G, We are pleased to hear we once again we've gained a wonderful guest as yourself! We also can't thank you enough for taking time to write this great review. We are excited to hear the wonderful news that you might be a regular returning guest due to the excellent circumstances! We hope to serve you and your family again in the near future, and good luck with all the greatness coming your families way. Best regards, Iris Guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

My experience here was stressful.
- The staff and manager did not enforce common safety rules that should apply to all guests. Children were running in the halls late at night (EX - 3 A.M). Also, throughout my 4 day stay unattended children rough-housed, cannon-balled, and pushed each other into the small, less than spacious, indoor pool. The children also monopolized the hot tub. Scariest of all, management allowed the children and adults to practice softball pitching directly in front of the main entrance, even at 10 P.M. My multiple requests to management to please make these guests' behaviors stop, due to legitimate safety concerns for myself, other guests, and even personal property (cars) were scoffed at.
I have requested to speak to the hotel owner about my experience and have waited over a week with no contact, as of yet, from the owner. I am an EMT/Doctor.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank EMTDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 25 July 2014

Dear EMTdoctor, We apologize for any inconvenience you might of had on your trip. We always try to understand any situation from a guests perspective. We take very serious the safety of each and every one of our guests and member of our Team. We have a zero tolerance for misuse of our facility. We appreciate you taking time for writing this review. Sincerely, Iris Guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

My boyfriend and I stayed here for 2 nights. We wanted to get away from the city life and enjoy some quiet (and affordable) time and this was a wonderful choice for that!
The inn is perched on top of a hill giving you a beautiful view of the town. I really enjoyed the location and was impressed by how clean the hotel was and the friendly staff. Our room was spacious and we were very comfortable. The little shops of Mystic village are walking distance- right across from the hotel and many of the other attractions such as the Seaport, Aquarium, drawbridge and other stores are no more than a 5-10 minute drive. There is a supermarket (McQuades Marketplace) and plenty of restaurants nearby, also a Starbucks, which is a huge plus since we are coffee/tea lovers!

I'm picky when it comes to food but the breakfast was good: fruits, yogurt, pancakes, bagels, coffee, etc.

The pool looked clean and calm when we arrived, however, whenever we wanted to take a dip, ,it was pretty crowded with children and families and it closed at 9pm.

Overall a convenient, nice, and affordable place to stay in Mystic!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Bambolina14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this reviewResponded 23 July 2014

Dear Bambolina14, We are pleased to hear that you were able to enjoy all of our amenities from our breakfast bar, big spacious rooms, and great location. Just like you mentioned we are just minutes away from all the main attractions, great shops, and restaurants here in Mystic. I agree this is the perfect getaway when you want to enjoy a different scenery at a reasonable price. We apologize for any inconvenience you might of encountered during your stay due to the high volume of guest in the pool area. I would recommend booking during the week when we are not as busy to avoid the same issue. We hope on your next getaway to Mystic you choose to stay with us again. Best regards, Iris Guest customer service loyalty champion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mystic hotels
0.2 mi away
Hilton Mystic
Hilton Mystic
#5 of 13 in Mystic
948 reviews
0.4 mi away
Hampton Inn & Suites Mystic
0.1 mi away
Hyatt Place Mystic
Hyatt Place Mystic
#3 of 13 in Mystic
1,183 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Howard Johnson Inn Mystic
1.5 mi away
Inn at Mystic
Inn at Mystic
#4 of 13 in Mystic
790 reviews
1.3 mi away
The Whaler's Inn
The Whaler's Inn
#1 of 13 in Mystic
759 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Mystic? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Blvd, Mystic, CT 06355-1941
Phone Number:
Region: United States > Connecticut > Mystic
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Mystic
#5 Family Hotel in Mystic
#5 Business Hotel in Mystic
Price Range: £60 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, IHG, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Holiday Inn Express Mystic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing