I flew into Providence RI and drove to the Holiday Inn express in Mystic. When I got on the road it was dark, and I've never been in this area before so had no idea what was on either side of the road. I finally made it to the "Holiday inn Express" and wasn't greeted by the usual friendly staff that I'm used to. The woman at the front desk, (I still don't know her name because she never wore a name tag.) was very unfriendly, and very uninformed about the area. I guess I should've read all of the reviews on trip advisor because it turns out there is no WiFi in your room. When I called to ask about it, she told me it was in the lobby only. She failed to mention that there was an ethernet cable in the room that you can easily hook your laptop to. I found this the next day.
Although the hotel was "nice" it really lacks any ambience. The lobby could've been a great meeting place however the fireplace was never turned on. When I asked why, she told me that if it was cold enough they would turn it on, and if it was windy the pilot light goes out so they don't turn it on.
The rooms had high ceiling which although made it very roomy, it also allowed you to hear every move the guests on the upper floor made. I didn't sleep at all the first night. The beds were very comfy, rooms were very clean, but the hotel isn't a hotel that I would EVER stay at again. The snotty woman at the front desk, who turns out to be the manager , really ruined the good time that I had planned. I was booked for 5 days as my son was graduating from the naval base...but I checked out a day early and moved to a wonderful Holiday Inn Express in Providence.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Mystic Hotel Mystic
- Mystic Holiday Inn Express
- Holiday Inn Mystic