I attended a seminar here for three days. The negotiated room rates seemed very reasonable. ($89 night for doubles.) The property is clean and comfortable and has plenty of common space and meeting space to accommodate our group.
We had buffet service for several meals, and the food was surprisingly good compared to the usual banquet fare of hotels. A+
My only real complaint was service in the bar. We had a couple of meals not catered and on those occassions, attendees had to find their own food at area restaurants. It seemed faster to go offside to a restaurant than to try to order food in the hotel. (There is a restaurant and at night the bar offers food.)
I tried eating in the bar twice, ordering simply things (club sandwich, caesar salad) and both times the service was excruciatingly slow.
Not having worked in food service, I'm not sure what the problem is--if waiters are unattentive or understaffed or what, but I waited 10 minutes just to get the chance to place an order, and food orders took 45 minutes to arrive at the table. Both times I had to ask for my meal in a to-go box as the next conference session was beginning.
Also, be aware that the hot water in the rooms is possibly the hottest water I've ever encountered in a hotel. It has the potential to scald. Don't draw a bath without monitoring it as you go, and don't leave children unattended in the bathtub.
- Official Description (provided by the hotel):
- In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more less
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- Also Known As:
- Hilton Mystic Hotel Mystic
- Hilton Hotel Mystic
- Mystic Hilton Hotel