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“Great staff”

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Residence Inn Mystic Groton
Ranked #9 of 13 Hotels in Mystic
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff”
Reviewed 2 August 2014 via mobile

When passing through Mystic we decided to stop and see if we could get a room. We happened on the residence in. Although we could not get a room, Martina did everything she could to find us a place to stay and did not stop until she achieved success. I have been to many places and never have I seen such a genuine willingness to help people. What a sincere kind young lady. Thank you Martina for being so good at what you do.

Stayed August 2014
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Rockville, Maryland (Washington Dc)
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 August 2014

The hotel is ideally located, close to everything. Rooms were large, nicely decorated, immaculately clean. Hot breakfast had a range of nice choices -- healthy to decadent to kid friendly. Everyone on staff whom we interacted with were extremely friendly, professional, and efficient. We'd definitely stay here again on the way to Cape Cod from DC.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank dhbchq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2014

Stayed at Residence Inn at Mystic July 21-23. We travel with our 15 year old granddaughter so having the one bedroom suite works well. Accommodations were very nice and rooms and bathroom were really clean. We did not take advantage of the kitchette, but it was quite nice. We had breakfast both mornings which was plentiful and decent. Waitstaff was very friendly and accommodating. After a busy day of sightseeing we returned about 6:30 on Tuesday evening. With apprehension we went to the lobby the check out the dinner being served. It was actually very nice. Salad, mashed potatoes, broccoli and meatloaf (which I only eat at home) was good. We will definitely return and will try to stay at other Residence Inns when traveling.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank mt0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, NY
Level 6 Contributor
207 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 27 July 2014

My husband and I were meeting friends in Mystic and we all decided to stay at the Residence Inn and we are glad we did.....this place has it all - wonderful location (near Mystic, highway, gas stations, restaurants, Olde Mistick Village, etc.), comparative pricing, good breakfast buffet, very nice rooms (one thing you should ask for when reserving is a room in the main building since that is where the buffet and pool are). We will definitely return here since the Residence Inns have become our 'home away from home' lately.

Room Tip: ask for a room in the main building
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank sthomas0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newmarket, NH
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 July 2014

Overall, a nice, clean, safe place to stay. The rooms were immaculate and the front desk personnel were very helpful. The only negatives were the noise (hotel was quite crowded with teenagers slamming doors, etc), the pool was always too crowded to get into, and the food. They offer a free "meal" in the evening, and Ragu from a jar would have been better. Breakfast was better, with eggs, waffles, etc.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank NHTravelingFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Windsor, New York
Level 5 Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 July 2014

Hotel is clean, efficient, convenient.. right off I-95. Had a 1 bedroom suite traveling w/ teen grandchildren. Worked out perfectly, sofa opened up to queen size bed, bedroom had a door. Downside, had to go thru bedroom to bathroom. Minor inconvenience for a short stay. Pool area was clean, plenty of towels. Jacuzzi was great. Breakfast had many choices from fresh fruit & yogurt to cereal, pancakes & eggs. Surprise bonus was dinner buffet included. The kids really wanted to get into the pool & having a buffet dinner there saved a lot of time. Alone, we may have made other choices but also having the kitchen available was a big plus too. WE will definitely be staying there again even if only the two of us. Like having room to spread out a little. Also convenient if one wants t watch TV or one wants to sleep.

Room Tip: If you have children, go for the one or two bedroom suites. On the Mystic Pass list for discount. Al...
See more room tips
Green Features: Notices in the rooms about re-using towels if possible. Recycling bins in lobby areas.
  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnjoysDining727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas, USA
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 July 2014

This is the second time we have stayed at this hotel. The location is great, property is well maintained, and the rooms are very clean. The staff us extremely helpful with directions, suggestions of local sites that shouldn't be missed, and places to eat.We will definitely stay there again on our next visit to the Mystic area.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Pam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Mystic Groton

Property: Residence Inn Mystic Groton
Address: 40 Whitehall Avenue, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn

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