Killed a roach in the bathroom. It stayed there until I checked out. Evidently no one cleaned the bathroom in 5 days. Could not catch jumping black bug in bedroom. Could not make a local phone call. Phone did not work. No tissues in room. (They do not provide, I was told). They put me on second floor with no elevator. Desk clerk begrudgingly helped me with suitcase up stairs.(I am 74 years old and traveling alone). I extended my stay for an extra day and they cut off my room key. I had originally told them I was unsure of exact check out because of ill relative in hospital. Upon checkout, no one would help bring suitcase down the stairs. Volume control in TV did not work. Burn holes in carpet and bedspread. Desk clerk always in back room and you have to shout to get someone out to the front desk at any time of day or night. Hallways not air conditioned. The only service received - they would call taxi when I needed one. All in all, very run-down building. Needs complete remodel. Not clean. Desk clerks very discourteous and unhelpful in any way. Probably the worst hotel stay ever. Could not wait to check out. I've stayed at a Days Inn in another city which was fine. Don't stay here. Board of Health should check this place out.
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- Also Known As:
- Days Inn New Haven Hotel New Haven
- New Haven Days Inn