Please DO NOT STAY HERE. For your own safety!!!!
We booked a room at the door and were surprised at the cheap rates, as it really did look ok from the outside. How wrong we were!
As soon as we opened the door to the room we knew we had made a mistake. The front door would not lock or even close properly, in all honesty, it looked as though it had been kicked in repeatedly.
The sheets had a higher hair than cotton thread count and were old and filthy. Bathroom was falling apart and covered with hair and grime.
We decided to complain and on our way to reception, having to walk outside to get to it, found ourselves surrounded by a fairly scary crowd of people clearly drunk/high on drugs and yelling and shouting at one another.
In reception whilst waiting to talk to the chap behind the desk, we listened to a chap bartering for a room 'for a few hours' with his lady companion. He even offered to clean the room after he had used it. At this point we decided to ask for a refund and got the HELL out of there.
The only good part about this experience, is that they refunded us fully with no argument, but clearly from the look on our faces as we watched them negotiate an hourly rate for the room, I don't think they expected us to stay. The young chap on reception was clearly mortified that we were anywhere near whilst an older lady sorted the 'deal' and I did feel sorry for him.
This place is a disgusting hovel and we would ask you to consider sleeping in your car before risking your health staying here. Or at least have your shots!
- Also Known As:
- Regal Hotel New Haven