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“Best Hotel for Yale Parents”
5 of 5 bubbles Review of New Haven Hotel

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New Haven Hotel
Ranked #3 of 12 Hotels in New Haven
Knoxville, Tennessee
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hotel for Yale Parents”
5 of 5 bubbles Reviewed 23 May 2014

We have stayed at the New Haven Hotel for four years, while visiting our son at Yale. The entire staff, from bottom to top, is completely professional, friendly and helpful. The rooms are immaculate and the location is the best of all the hotels. The New Haven Hotel is one of our favorites in the entire country!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sam8191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
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English first
Clifton, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 May 2014

Made a reservation and pre-paid for three rooms for Graduation weekend at Yale 10 months in advance. Double the normal price. Confirmed reservation two weeks prior to arrival and was told everything was confirmed. Received an e-mail a few days prior to arrival welcoming me on our upcoming stay. Day of reservation we arrived at 3:00 pm to check in and was told that all three of our rooms had been given away and there were no more rooms available. Told they can get us rooms at a Marriott Courtyard a mlle away. Reservation attendant was rude and no help. Asked for Manager and again another rude person who didn't know anything other then we have no rooms. Finally asked for Regional Manager, got the same story about how previous guests decided to stay an extra day and all three of our rooms were given away. Finally after I told them I would not leave until I got my rooms and showed them that I already pre-paid for the rooms 10 months ago did he go in the back and come back after 15 min's and suddenly they found me three rooms. What a joke. Rude and rip off after waiting 40 mins we got our rooms. Would never stay here again. Rooms were not even up to 2 star hotel. no services.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank pete d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

Pleasant staff at check in, good size room, tasty hot breakfast at a very competitive price. A good choice for those visiting Yale - no views as it is a down town hotel. About 10-15 mins from the big mall at Milford. Very happy with this establishment; only one complaint and that is parking cost $20 in a secure parking garage opposite - a minor issue really. Would return in an instant, especially as I had requested a quiet room and that was exactly what I got - a peaceful night's sleep!

Room Tip: Ask for a quiet room on a higher floor as there is some construction going on close by.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NomadPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

Very nice experience...checked in very late, no issues, and provided me a late checkout so I could get some needed work done the next day....friendly, clean, comfortable.....I would definitely stay again

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cobi_LongIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truckee, CA
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

A bit stressful upon arrival - there is no valet for parking the car or doorperson - but the hotel proved to be extremely nice and comfortable. Recently remodeled, the room was spacious and the bed super comfortable. Would have liked a chair to stretch out on, but other than that the room and bathroom rocked. They even have laundry facilities - did a quick cycle to continue our college road trip. Walked to restaurants, like The Bar, a lot for gourmet pizza. Took an early morning walk to Yale campus - just gorgeous. Would return to the hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NewRide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 May 2014 via mobile

This is a very nice hotel, very close to all the nice restaurants and Yale and the Knights of Columbus Supreme Office. The customer service was excellent and the rooms were very nice and comfy with several nice amenities. I will stay there again during my next trip to New Haven.

Stayed May 2014, travelled on business
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

I stayed at the New Haven hotel for a week on work. The location was decent, it's as easy walk to most parts of the Yale campus and the eating/entertainment options in New Haven. The rooms are large, with two queen sized beds. There is a shower but not bath, nnd a large dressing area. My room was not serviced for atleast 48 hours. I checked in on Tuesday night, it was finally serviced on Thursday night after atleast three phone calls to housekeeping reminding them that the room hadn't been made ready. The breakfast was buffet style, substantial but a little disorganized. Yale University (my hosts) had covered hot breakfast but the staff took 30 minutes to find out whether this was the case or not.

Finally, this might have been a one off situation or an idiosyncrasy of New Haven, but I was woken up at 2 in the morning with the staff hammering on the door of my next door neighbour. Over an hour there was a series of altercations with security being called in and the guest (a middle aged lady) was evicted. It was unclear what the cause was.


They were polite and friendly, but a little lackadaisical. The location and price (it's much cheaper than the Omni or the Study) make it worth the stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Haven Hotel

Property: New Haven Hotel
Address: 229 George St, New Haven, CT 06510-3200
Region: United States > Connecticut > New Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #3 of 12 Hotels in New Haven
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — New Haven Hotel 3.5*
Number of rooms: 92
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