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“No Frills hotel. Friendly staff”
3 of 5 bubbles Review of Clarion Inn

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Clarion Inn
Ranked #4 of 5 Hotels in New London
Upstate New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“No Frills hotel. Friendly staff”
3 of 5 bubbles Reviewed 21 July 2013

I normally stay in 4 or 5 star hotels, so I was hesitant to stay here. The hotel was just okay. It was clean and the beds were comfortable. There were problems with their pool area and the WIFI did not work. One major bonus they offer is they will give their customers rides anywhere locally. If you want to go to dinner they will take you there and pick you up, free of charge. I learned that there was a coupon for $59.99. I paid double that. I would advise to do a search for the coupon.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmyK811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 reviews from our community

Traveller rating
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    70
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    49
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Boston
Level Contributor
187 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 17 July 2013

The hotel was about a 3 min drive from the main drag of New London. Room was quite large, good shower and products, fridge looked kinda funky, lots of channels on the TV, boring continental breakfast but all I needed was juice. Perfectly fine for one night during the busy Sail Fest in NL.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanie881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, MD
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 July 2013

We were surprised by the extra "tv" room with sofa and privacy from the rest of the room.
Great price for the area! Clean.
Right on 95 but a little confusing getting to Frontage rd N bound
Only negative was a surprisingly minimal breakfast.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hac523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
4 of 5 bubbles Reviewed 8 July 2013

We enjoyed a fine quick family getaway in a reasonable hotel that was close to everything. Friendly staff, nice pool clean rooms and also pet-friendly. I would recommend this place to any looking for a bargain - we got the rooms for $69 so it was really ideal for our purposes.

Room Tip: Adjoining rooms a plus
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichM427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Prairie, TX
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

I got this hotel on Priceline so I didn't know what I was getting until after paying for it. Immediately after I finally new the name of the hotel I was staying read the reviews in Tripadvisor and I was pretty scared of what I was going to get.
For you planning on going to stay here; go ahead, it's a very good hotel. Clean, comfortable, well kept.
The only con was the manager (at least that's what I heard saying she was): very bad attitude. When we arrived Steven at the front desk was helping us. The system was very slow but Steven was so nice that we were fine waiting. Suddenly 'the manager' showed up to the rescue: was like dealing with some Customs Officers, not a word, no apologies for the inconvenience. We booked 2 rooms, she gave us the rooms on 2 different floors! She said she didn't have anything else....went to check the rooms, one was not right so went back to the front desk and luckily she was not there. Wonderful Steven checked and gave us the second room NEXT to the first one. What a manager!
For the owners of the property, please have a talk with her...she is the bad part of the hotel.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeannette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gambrills, Maryland
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 July 2013

Following a period of neglect and decline, a new owner and management team are doing their level best to bring the hotel back to the standards one expects when traveling. The reception area has been redone and is well appointed. My wife and I were cordially greeted by the front desk staff and escorted to our suite. A staff member assisted us in getting our luggage to the room. The hallways and room were newly carpeted. The bathroom appeared to have been completely redone including new fixtures and a granite counter top. Towels and linens for our king size bed were changed daily and the room was tidied up during our absence. The rooms and suites have been prepared for flat screen TVs which are expected to be installed soon. The hotel is located minutes from all of the major attractions in the area and access to I-95 in both directions is great. A continental breakfast was more than sufficient to get us started on our daily excursions. The swimming pool and spa were closed for repairs, but were close to reopening. Granted, there are still areas that need a little TLC, but the owner and managers should be given an "A for effort" regarding the comfort of their guests. We definitely would recommend a stop at the Clarion New London and believe you would not be disappointed.

Opa and Gramster from Maryland.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 27 May 2013

I spent two nights here on Memorial Day weekend. This hotel is showing its age on the exterior. The front desk breezeway is damaged from an apparent truck collision with the ceiling. I had a King non-smoking room (614). The room was clean,the bed was comfortable, and had ample towels. All systems (A/C, plumbing, lights, etc.) were in working order. The sink drain was a little slow. This room had some peeling wall paper around the window was was a bit dusty.

Overall, the hotel hallways smelled musty, there is no lounge/bar, and the common areas are a bit barren. They do offer a continental breakfast which i did not take advantage of.

I got the feeling that this hotel was having financial problems.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cruselover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Inn

Property: Clarion Inn
Address: 269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
Phone Number:
Region: United States > Connecticut > New London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in New London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
The Clarion Inn New London/Mystic is nestled in the heart of Mystic Country, conveniently off I-95. Take a stroll back in time and enjoy the charm of historic Mystic Seaport and Olde Mistick Village or enjoy a slice of heaven at Mystic Pizza in beautiful downtown Mystic, CT. Take your family exploring at one of the most diverse aquariums in the nation, the Mystic Aquarium & Institute for Exploration. Try your luck or take in a concert at Mohegan Sun Casino, MGM Grand Casino, or Foxwood's Resort Casino, the largest casinos in New England. If shopping excites you, the Clarion Inn New London/Mystic hotel is just a short drive from Connecticut's premium outlet malls. Both Tanger Outlets and Clinton Crossing Premium Outlets offer great deals for the bargain hunter. The hotel is also convenient to Southeastern Connecticut's corporate and government centers including Electric Boat, Millstone/Dominion, CT Naval Submarine Base, Sonalysts Studios, Hellier, Ortronics and Pfizer. The Clarion Inn New London/Mystic offers what you need to stay connected during your stay in the Mystic region with free calls within the Continental US and free high-speed Internet access. After your busy day in Southeastern Connecticut, stay on track in our hotel's fitness center then relax and unwind in our heated indoor pool. Make the Clarion Inn New London/Mystic your hotel of choice, the next time you visit the Southeastern CT area. ... more   less 
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Also Known As:
Clarion New London Hotel New London
Holiday Inn New London
New London Holiday Inn

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