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Holiday Inn Express Newington
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Reviews (132)
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All reviewsfront deskroom was cleannight lightplaces to eat nearbyserved its purposesoftball tournamentbagelspancake machineparking lotcheck in was a breezelate checknice amenitiesfree breakfastbreakfast staffbusiness tripthe general managerwe've stayed
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81 - 86 of 132 reviews
Reviewed 28 May 2014

This is a very typical Holiday Inn Express, It's Clean, and well maintained. The staff are all friendly, the breakfast was good. The beds are very comfortable. It's in a great location close to all the local amenities.

  • Stayed: August 2013, travelled on business
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Thank djrs1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, General Manager at Holiday Inn Express Newington, responded to this reviewResponded 29 May 2014

Hello Djrs1984,

Thank you for your recent comments about your recent stay with us. It's great to hear that you enjoyed your stay with us, and we look forward to having you stay with un again in the future. Thank you and have a great day.

Sincerely,
~Jason B., General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

I was there 5/1614. It was less expensive than the hotel I usually go to. Considering the alternatives it was a bargain. The room was clean. Bed made up three-sheet style. Bottom sheet, top sheet, and sheet on top of a white duvet - much better than a cover and or quilt that doesn't show the dirt. At any rate the room was clean, plenty of room, and the TV had a better choice of channels than I've seen before. No noise from the hallway or adjacent rooms. But the best was the staff which can either leave me in a bad mood just before going to sleep or ready for sweet dreams. Here there was a warm, friendly yet polite attitude. I had a few minor request that were immediately addressed. The jar of chocolate chip cookies didn't hurt either. I ate early , about 8am. Breakfast had a make your own pancakes. You just pressed a button and two freshly made pancakes came out the side slot in minutes. Also hot eggs, sausage etc. Orange juice was better than average. (not too acidic) Also had the usual cold offerings. Cereals, fruit and such. I had the pancakes, eggs, and sausage. Not a bad way to start the day. Left with a good feeling.

Room Tip: I would choose a second floor room next time. I was on the first floor and had to keep the opaque curtains closed all the time.
  • Stayed: May 2014, travelled solo
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1  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, General Manager at Holiday Inn Express Newington, responded to this reviewResponded 29 May 2014

Good Afternoon Christine B,

Thank you for your recent review of our property. It's great to hear that you enjoyed your stay with us. We look forward to having you stay with us again, when your travels bring you back to Newington.

Sincerely,
~Jason B., General Manager

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Reviewed 29 April 2014

We stayed here for a sports tournament for 2 nights. The first night and the 2nd day the staff were quite pleasurable. The breakfast was horrrible, they kept running out of food and should have ben prepared as they had 40 blocked rooms for the sports evnet and 2 birthdya parties and a funeral booked. Not only did the food tun out, you could not find napkins forks, and the food overall was just not edible. Luckily there is a Dunkin donuts next door. The 2nd evening the entleman at the front desk started screaming at our children for running through the halls and making noise, instead of walking over to us and asking them to quiet down. Obviously if you book out a hotel to birthday parties and childrens events they will tend to get roudy. He then trhreatend to kick the whole team out of the hotel. As stated rooms were nice, beds were comfy, clean but they did not give you enough towels. The indoor pool was a madhouse again as expected with birthday parties, but was very hot and agian no towels.I would not stay here again.

  • Stayed: April 2014, travelled with family
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1  Thank zanyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Newington, responded to this reviewResponded 14 May 2014

Dear zanyce,

Thank you for taking the time to share your comments regarding your recent stay with us. It is good to know that our rooms were sufficient for your needs. However, kindly accept my sincerest apology if the breakfast situation and level of customer service received were a disappointment. These points you have raised will be discussed with our team to ensure similar incidents are avoided in the future.

Again, we appreciate your review and our apologies for the shortcomings.

Regards,

Pam G
Case Manager
IHGCare

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Reviewed 23 April 2014

The Holiday Inn Express on the Berlin TYPK in Newington - is an excellent choice -
they have a full buffet BK - many extrays-
Nice Pool indoor - Fitness Room - Business Office
this is one of the safest hotel and cleanest places to be if you are going to visit Trinity College

Room Tip: the king room has a pull out sofa and most rooms have refr. ask if room has this
  • Stayed: March 2014, travelled with friends
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Thank Irish451006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

This hotel was perfect for our team that had to work in Gladsonbury, CT.
The rooms are huge and the king beds are so comfortable. The staff is very friendly. The free breakfast is your basic fare so we opted for the DD next door and Starbucks in Gladsonbury.
It's on a major turnpike so there are many dining options. We liked Joey Garlic.
Only negative is that the housecleaning didn't even bother to throw away the coffee cup I left and clean the desk area and coffee tray.
Great hotel if you have biz in the area.

Stayed: April 2014, travelled on business
Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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