Lovely place, decent value for money and generally has most of the amenities that you need.
Room service: the room service from the hotel is NOT room service as normal hotels define. Although it is not indicated in the room booklet you will have to go downstairs to look at a menu and order. Then they will forget to inform you that they DON'T bring it to your room when its ready unless you somehow thought to ask. I had to get out of my bath to to walk downstairs (after a long day of Ironman) and had to carry these massively heavy plates across the hotel. After nearly collapsing on the stairs and down the passage I was NOT amused.
I don't see why they couldn't bring it to your room, I'd even pay an additional charge for it but don't label something "room service" if in actual fact you mean "a takeaway". Even when enquiring from the front desk she said that I need to order down stairs but never said a word about having to collect it afterwards and neither did the waiter. The first time I heard of it was when the phone rang to tell me I can come down and get it. Not great food either for what they charge.
The service in the actual restaurant is also poor. Waiters need to be tackled in order to come to your table and get generally frazzled if there are more than two tables.
That being said nice hotel and lovely location, perfect if you are only there for a short time.
- Official Description (provided by the hotel):
- The hotel has a swimming pool for those hot summer days as well as a fitness room and a small meeting room for guest use. It is across the road from Humewood Beach, within walking distance of many restaurants, 500m from the Oceanarium and Boardwalk casino and entertainment area. The hotel is 8 minutes from Port Elizabeth’s CBD and 10 minutes from the Port Elizabeth Airport. ... more less
- Reservation Options:
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- Also Known As:
- City Lodge Port Elizabeth Hotel Port Elizabeth
- City Hotel Port Elizabeth
- City Lodge Hotel Port Elizabeth Summerstrand