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The Boardwalk Hotel
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Reviews (537)
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349
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All reviewsindoor poolafricology spahigh teaslipper bathbeautiful hotelstar hoteljunior suitelarge hotelroom serviceturn down servicebars and restaurantsoverlooking the oceangreat facilitiesbuffet breakfastthe hotel offersindian oceansouth africa
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376 - 381 of 537 reviews
Reviewed 5 June 2014

An awesome hotel with the most amazing staff and GM. Every whim and need was serviced to perfect satisfaction. Beautiful rooms, fantastic food and the best location in PE. You will not want for anything more once you set foot through the front door.

Room Tip: Business and leisure destination on a par with the best there is to offer in the Cape.
  • Stayed: April 2014, travelled on business
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Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge_300, Executive Secretary at The Boardwalk Hotel, responded to this reviewResponded 21 June 2014

Dear Craig S

We are absolutely delighted that you enjoyed the 'top class' service from our staff throughout your stay. Mrs Kotze and her team trust your next stay in our beautiful hotel will be as memorable as the last.

Kindest Regards,
The Boardwalk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Stayed here for 7 nights whilst in Port Elizabeth for the South Africa/Australia cricket series.
located about 6 kilometres from Port Elizabeth The Boardwalk hotel is a real gem. It is a very modern hotel with a period exterior, very new (opened in December 2012) it is truly a five star property. The entrance is at the rear of the buildings off it's own driveway, it is and entrance in grand style, reception was very well handled by friendly and efficient staff. The rooms, which all face the sea are very stylish, large in size with big bathrooms and in mine on the top floor two big sliding doors onto a Juliet balcony. Free bottled water, free WiFi, Molton Brown Toiletries and large wardrobe space. The breakfast served on the lobby level was very, very good with a huge buffet selection and an a la carte menu as good as I have seen anywhere, excellent service and great coffee. At the rear of the hotel is the Casino which I didn't try and the boardwalk itself which is filled with restaurants, eateries and souvenir shops catering to just about all tastes, there is a Convention Centre on site and a couple of upmarket restaurants in the hotel itself.
The only downside to my stay was a boiler in the roof above my room burst during my final night and flooded my bathroom, not a good start to the day, but the hotel staff responded quickly and cleaned it up as best they could and found me another room in which to shower before my departure. Would I stay again? Absolutely! Would I recommend to others? Absolutely. Without any doubt the best hotel I stayed in in South Africa.

Room Tip: No tips, from what I saw all the rooms are very good, and all face the ocean. It is not a high rise building, 6 stories if I remember correctly.
  • Stayed: February 2014, travelled solo
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Thank Johnthepom0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge_300, Executive Secretary at The Boardwalk Hotel, responded to this reviewResponded 21 June 2014

Dear Johnthepom0001

Many thanks for your detailed and positive review!

It is very unfortunate that a boiler malfunction above your room caused some flooding in your bathroom, but we are so pleased that you were satisfied with the quick response and recovery measures taken.

We are absolutely thrilled that you enjoyed your stay with us and look forward to welcoming you back, trusting your next stay will be as memorable as the last.

Kindest Regards,
The Boardwalk Team

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Reviewed 29 May 2014

All the rooms got a great sea view & ours was magnificent. Very comfortable room & a luxurious bathroom. Breakfast was excellent. Casino was a lot of fun. Safe & free undercover parking. Hotel also have free Wi-Fi.

  • Stayed: May 2014, travelled as a couple
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Thank WynandF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge_300, Executive Secretary at The Boardwalk Hotel, responded to this reviewResponded 6 June 2014

Dear WynandF

We are absolutely thrilled about your positive feedback and that you enjoyed your stay with us as well as the various other delights the Boardwalk Complex has on offer.

We look forward to welcoming you back, trusting your next stay will be as memorable as the last.

Kindest Regards,
The Boardwalk Team

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Reviewed 18 May 2014

We've stayed in many luxury hotels over the years travelling the world and this has to be right up there with the best. From the grand entrance, welcoming check-in to the magnificent rooms. Luxury at its finest. The breakfast was superb and nothing was too much trouble. Do try and spend a night or two here it is worth the self indulgence.

  • Stayed: May 2014, travelled with family
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1  Thank paulsa60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge_300, Executive Secretary at The Boardwalk Hotel, responded to this reviewResponded 22 May 2014

Paulsa60

We are absolutely thrilled about your positive feedback and that you enjoyed your stay with us!

We look forward to welcoming you back, trusting your next stay will be as memorable as the last.

Kindest Regards,
The Boardwalk Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

This was one of the better hotels we stayed at in Sth Africa with the best bathroom ever. The bath was so big.
The rooms were large and very very comfortable.
The food in the restaurant was excellent and the casino area was worth a look.
Would go there again and again.
The breakfast was superb in every way possible.

Room Tip: Make sure that you enjoy the huge bath.
  • Stayed: May 2014, travelled with friends
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Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge_300, Executive Secretary at The Boardwalk Hotel, responded to this reviewResponded 22 May 2014

Dear Greg S

We are absolutely thrilled about your positive feedback and that you enjoyed your stay with us as well as the various other delights the Boardwalk Complex has on offer.

We look forward to welcoming you back, trusting your next stay will be as memorable as the last.

Kindest Regards,
The Boardwalk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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