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“Will never go back”

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Best Western Plus North Haven Hotel
Ranked #1 of 1 Hotels in North Haven
A TripAdvisor Member
“Will never go back”
Reviewed 30 May 2004

Hard time deciding whether to say this hotel was Okay or just Terrible. Hotel and rooms were shabby especially for a Holiday Inn. Ongoing renovations are much needed. Desk Staff pleasant and friendly however rest of staff attitude bordered on the morose. The lounge was a big disappointment. Pool area overrun with children's birthday parties going on. Friends who stayed with us and went for breakfast in hotel could not get food or service and left without eating. Attemped to overcharge for a 3 night stay instead of one, however problem resolved by contacting Holiday Inn Corp. Stayed over Yale Graduation w/end and this place was definately not worth the $200 per night fee. Would be hard pressed to recommend to anyone staying in New Haven area.

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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English first
A TripAdvisor Member
Reviewed 7 October 2003

The stay itself was OK -- not great, but OK. But they overcharged my credit card by $111 and refused to do anything about it. The acknowledged the charge was incorrect, but said the hotel was under new ownership and they couldn't refund my money because the overcharge occurred before the hotel was sold. They gave me the number of the old owners, who also refused to help.

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Additional Information about Best Western Plus North Haven Hotel

Property: Best Western Plus North Haven Hotel
Address: 201 Washington Ave, North Haven, CT 06473-1305 (Formerly BEST WESTERN PLUS North Haven Hotel)
Phone Number:
Region: United States > Connecticut > North Haven
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Haven
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus North Haven Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 
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Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn

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