The woman who checked us in (Dawn) was wonderful. We went to our room and found a bug on the ceiling and a spider web in the corner and a moldy ice machine. Meanwhile my mom was doing laundry and her change got taken without service and I had to get a refund. When I went down to return the cart and show the woman at the desk the bug to make sure it wasn't a roach, I waited for 5 minutes saying hello and excuse me until finally a woman who was sleeping on a rollaway bed got behind the desk and made absolutely no sense at all. She was apparently sick and was touching her nose and everything else. We complained in the morning and the service was fine then. Total waste of money.
- Official Description (provided by the hotel):
- Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more less
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- Also Known As:
- Holiday Inn North Haven Hotel North Haven
- North Haven Holiday Inn