We booked months in advance for a planned week-end of shopping and gambling. Arrived at 6 p.m. and our 2 queen bed room had apparently been given away to someone who arrived earlier as he put us in a king 1 bed room. No apologies, no explanation except that was all he had. He saw what we had reserved. Would never come here again. Prepare for a bad Porky Pig imitation with a swear word in his joke he tells everyone. No suggestions where we could stay on a Friday night. He really didn't seem bothered except when we said we wanted a refund. Fortunately, we found a great place closer to Foxwoods with a shuttle bus, very nice rooms and a big, free breakfast.
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