Based on the other great reviews of this winery I can only guess our timing was "off." Five of us visited on a beautiful, chilly Saturday (10/26) and arrived at 3:15 pm. The grounds were gorgeous! The tent was set up for a wedding and everyone under the tent was hustling to get it ready.
We walked across the lovely patio into the winery tasting area and it was total chaos! The inside tasting bar was probably 3 or 4 deep. No one there to greet us and let us know what the protocol was for getting a tasting for the five of us. I saw a very "hassled" woman that looked like she maybe was an employee (no name tag or anything to identify her...just a good guess on my part) and I asked her what the protocol was. At first she told us to just get behind the rest of the crowd. It seemed like it was people just hanging at the bar versus tasting. It was too crowded to even walk into what looked like a little gift shop. Then the same woman shuffled us outside to a bar. She yelled for one of the guys that was inside in the back room to start our tasting. I must say it was beautiful at the bar on the patio. Even though quite chilly it was nice to be outside instead of inside with the crowd. We had a fun guy who was our wine server and the five of us had the outside bar to ourselves most of the time. We did the 7 tastings.
Part way through our tasting the same woman who seemed quite hassled and I am guessing she was the manager came out and wanted our wine sever to "hurry up" and come help her inside. No way could he leave us part way through and he also got five more customers. This woman could NOT control the inside crowd and get them to move along. I think they had to clear the place for the wedding.
They were obviously very short staffed and no way could handle the crowds. There was a big bus in the parking lot and another one pulled up but we weren't sure if they were wedding guests or additional wine tours. People on the bus were actually walking into the winery with Coors Light beer cans in their hands.
Big group of customers who were feeling "quite good" came out of the tasting room and sat on the patio tables (probably 12 of them) and started smoking BIG cigars and were actually quite obnoxious!
The best part was when a different woman who seemed to be the caterer for the wedding came out to our tasting bar before we were done and told our wine server that "that's it" and started taking all of the wine away from his bar! He wasn't even done with all of the pours for us and the new group that came!!
It was such a beautiful spot but we were really disappointed how it all played out. We must have gotten there too late in the day and they need to increase there staff big time. We visited another winery earlier in the day and they stop tastings before 3:00 pm on Sat and Sun if they have a wedding. It is very clear that is their policy and they had a wedding that day.
The wine was good and the beauty of the place will bring us back and hopefully we will have a better experience!
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