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“Clean and comfortable”
Review of Courtyard Norwalk

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Courtyard Norwalk
Ranked #3 of 11 Hotels in Norwalk
Certificate of Excellence
Reviewed 28 June 2013

Stayed one night here. Clean, comfortable room with good decor. In fact sheets smelled strongly of bleach. TV, refrigerator, very comfortable bed, lots of pillows, duvet wrapped in two sheets, always comes uncovered with me. Bathroom the same as in all courtyards. Only two bath towels, two hand towels and a few washcloths, very minimal and they were not very thick, quality less than I expected. Bistro restaurant, good fruit, reasonable cooked breakfast. We got a good price package including free breakfast. We slept well in a quiet room. Would stay here again but would ask for more towels next time.

  • Stayed: June 2013, travelled with family
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Thank TravellerBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 2 July 2013

Thank you so much for your kind review of our hotel, we greatly appreciate it! I’m so happy to hear you were able to enjoy your “Package” stay with us … our Packages are a great value, and we hope others like you take advantage of them! I wanted to share with you that we recently purchased new luxurious bath towels, which I hope will be to your liking during your next visit with us :) Also, we want to ensure you have as much linen as you need, so please don’t hesitate to let us know, and we will bring extras to you! Thank you again for taking the time to review our hotel, and wishing you a wonderful summer!

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260 - 266 of 351 reviews

Reviewed 25 June 2013

We have grown accustomed to finding just the sort of accommodations we need at Courtyard. We were attending a family reunion in nearby Westport, and this Courtyard was just 15 minutes away, right off the Merritt Parkway and a few minutes from I95. They have recently upgraded the soundproofing in the rooms, and have a quite expansive and clean Bistro/Lobby. There were a number of other groups with children, and one never felt as if one were in a playpen. All of the staff, from the Front Desk, Bistro and cleaning staff, went out of their way to make us feel welcome. The fruit at breakfast, by the way, was fresh and crisp....just right. New bed linens, and the best Marriott bath towels I have yet encountered.

  • Stayed: June 2013, travelled with family
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1  Thank Baysidetrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 2 July 2013

Thank you so much for your positive review of our hotel and our Staff, we appreciate it very much! Family reunions are so much fun, and I’m glad you were able to find your home away from home at our Hotel. When your travels bring you back to Westport, please know we will still be here with our fresh fruit and luxurious bath towels to greet you :) All the best to you and yours!

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Reviewed 25 June 2013

It's very close to most corporate HQ's in Norwalk, the shuttle service is fantastic, front desk is incredibly polite and helpful, the rooms are well lit and sparkling clean.

The internet service is very good, quite fast actually and the room rates are quite reasonable. The only reason the Courtyard doesn't get the 5 stars, is it's restaurant.

To be honest the choices are quite basic, and if you're watching your weight, little choices in Breakfast and Dinner. The menu is mostly made out of sandwiches and wraps. Must note however, that Humus is a great "salad" and also, entirely off the menu, but they can prepare a grilled half chicken if you request it.

Room Tip: I stayed on the 4th floor and the peace and quiet of them are amazing.
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  • Stayed: June 2013, travelled on business
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1  Thank Zorzidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 2 July 2013

Good Day! My sincere appreciation for taking the time to review our property, we can’t thank you enough! We are very fortunate to be situated across the street from the Merritt 7 corporate park, and I’m glad you were able to benefit from our courtesy shuttle to the offices! And thank you for your feedback on our menu offerings; sometimes those “calorie counts” on the menus can be a blessing and a curse! We definitely have the ability to make any of our menu offerings “more healthy”, so don’t be shy to ask! We want to make sure you are feeling fueled for your journey, but not feeling weighed down :) Thank you again for your feedback, we truly appreciate it!

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Reviewed 24 June 2013

Very nice for the roughly $100 we spent for a room with two standard beds. There's a nice pool area and the breakfast offerings, while expensive, are of good quality. The staff was helpful but the hotel/grounds could use some attention as we saw: a car battery in the the parking lot, beer cans under the bushes and a pair of underwear on the elevator floor.

  • Stayed: June 2013, travelled with family
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Thank dougwig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 2 July 2013

Greetings from the Norwalk Courtyard! Thank you so much for taking the time to write a review, we greatly appreciate it! I also appreciate the feedback regarding our opportunity to walk our hotel more often, to catch those items that other Guests have "left behind" (whether intentionally or unintentionally!!!). Thank you again for your review, and wishing you an enjoyable summer!

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Reviewed 22 June 2013

We arrived on a Friday afternoon. Everyone was very warm and courteous. We parked and took the elevator to our room on the 4th floor. Our room was beautiful! We overlooked the courtyard area. Each room seemed to have a balcony which was nice because we could just open the glass doors and step outside for some fresh air. The room was immaculate. The bed was very comfortable and the pillows were amazing. The TV was a newer flat screen and the air conditioning was digital. The only bad thing was that I couldn't find any vending machines and had to go back by the reception area to their store called The Market. It was quite expensive but worth it. There was a café area, Starbucks, indoor pool, 24hr gym, free internet access and computers and printers available for use on the first floor. The alarm clock had an I-pod dock. We had a small sofa and coffee table to sit at. There was a desk with a comfortable chair. Also had a refrigerator. All very important to us.

Room Tip: Ask for a room with a view of the courtyard. It's beautiful and peaceful.
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  • Stayed: June 2013, travelled as a couple
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Thank disimile2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 2 July 2013

Thank you so much for your kind review of our hotel, we greatly appreciate it! I'm so very happy that we were able to deliver on all that is important to you, including our warm and courteous service! While our hotel has been recently renovated, it's ends up being just nice decor without genuine customer service! Thank you again for taking the time to review our hotel, and we hope to see you again soon!

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Reviewed 16 June 2013

Hi,
We arrived at 11PM on a Saturday night. We had just driven 8 hours and still had more driving in the morning. We were grumpy (to say the least). HOWEVER, the night manager ,Elizabeth, was very polite and friendly despite our lack of enthusiasm. She gave us a warm welcome and quickly checked us in. The room was up to the Courtyard standards, clean and inviting!

We had breakfast at the bistro and were very pleased. The eggs were cooked to order, the toast wasn't burned, and they willingly substituted the pan fries for a small side of fresh fruit. It was a nice start to a long ride ahead!

For the price, I recommend it!

  • Stayed: June 2013, travelled with family
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Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 17 June 2013

My sincere appreciation for taking the time to review our property, we appreciate it very much! After a long trip and arriving at such a late hour, I’m so glad we were able to provide you with a warm welcome, as well as a clean and inviting room, topped off by a home-made breakfast before you hit the road again! True road-warriors you are!!! We truly appreciate you entrusting us to provide you with all you need to relax, refresh and rejuvenate before hitting the road! Thank you for staying with us, and again, many thanks for taking the time to post your review. Looking forward to seeing you during your next road trip, and wishing you a wonderful and safe summer!

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Reviewed 15 June 2013

I've stayed at several Courtyard by Marriot hotels and this is definitely the best one. This particular hotel event tops other more upscale Marriot hotels like JW and your normal Marriot in terms of value for your money. The rooms and hotel are clean, the service is very good and the breakfast options in the morning are nutritious and good tasting. I would definitely stay here again... oh.. actually I will, next week =)

Room Tip: I have stayed in several rooms at this hotel and dont have a problem with any of them.. although I u...
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  • Stayed: June 2013, travelled on business
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Thank Jpug70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole R, General Manager at Courtyard Norwalk, responded to this reviewResponded 17 June 2013

Greetings from your home-away-from-home at the Norwalk Courtyard Marriott! Thank you so much for your fabulous review of our hotel … we appreciate it more than you know! You mentioned in your review that you stay at our hotel often, so I also wanted to thank you for always choosing our hotel and being Marriot loyal!!! You also mentioned that you will be staying here next week, so please don’t hesitate to let any of us know how we can continue to make your stays fantastic! See you soon :)

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Additional Information about Courtyard Norwalk

Address: 474 Main Ave, Norwalk, CT 06851-1037
Region: United States > Connecticut > Norwalk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Norwalk
#3 Business Hotel in Norwalk
Price Range: £93 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norwalk 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Courtyard Norwalk is located in the heart of the business district, and convenient to several businesses, White Plains Airport (HPN) and the Metro North-South Norwalk train station. Our comfortable guest rooms and suites feature luxury bedding, thick mattresses and inviting spaces for work or relaxation. Our spacious, open lobby features comfy lounge areas with televisions, and we offer free WiFi throughout the hotel so you'll never feel tied to your room. Enjoy easy access to the latest news, weather and airport conditions via our interactive lobby GoBoard. Our on-site restaurant, The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings for breakfast and dinner as well as Starbucks beverages and an evening bar with beer, wine and cocktails. Courtyard Norwalk hotel is just minutes to the Maritime Aquarium and historic SoNo, and less than an hour away from NYC! ... more   less 
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Also Known As:
Courtyard By Marriott - Norwalk, Ct Hotel Norwalk
Marriott Norwalk
Courtyard Norwalk Ct
Norwalk Courtyard
Norwalk Marriott

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