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“Fantastic Four Month Stay” 5 of 5 bubbles
Review of Norwalk Inn & Conference Center

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Norwalk Inn & Conference Center
Ranked #7 of 12 Hotels in Norwalk
Certificate of Excellence
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Four Month Stay”
5 of 5 bubbles Reviewed 9 February 2011

Due to an illness in the family, I found myself at the Norwalk Inn for four months.
The place is beautiful, spotless, staff is attentive and courteous. Things get taken care of before you hang up the phone. This hotel is not a chain. It is family run and an owner is on the premises seven days a week. The wonderful restaurant is open from 6:30 A.M. and after hours, one can get served in the lounge until 10 P.M. Hot breakfast is outstanding. Pool is lovely, landscaped, and large. Needless to say, I will be returning for at least the same amount of time this year.

  • Stayed June 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Artsong18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
    105
    76
    32
    10
    10
See reviews for
69
41
10
61
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 10 November 2010

To start with, I sent an email asking for suggestions on how best to get to their location from HPN. Their website specifically states they will respond within 24 hours. Two weeks later, still no response. The restaurant is a joke, plan on eating elsewhere. If you are expecting newer accomodations, this is not the place for you. While most of the staff seems friendly enough, no one actually seemed interested in assisting me, the buck kept being passed as they say. Also, I think he was the manager (?), some man who obviously worked there was always surfing the internet on the one computer they told me was for guest use when I checked in. I tried to use the computer on 3 different occassions... he was always on it and he did seem aware that I was waiting to use it.

  • Stayed November 2010, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lilsagekp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vito455x, Hotel Manager at Norwalk Inn & Conference Center, responded to this review, 7 January 2011
Thank you for taking time to post your experience at our Inn. We did have correspondence email rejections one weekend in October, and you may have been one of the guests affected (HPN airport is conveniently located just 19 miles away). We wish that we had the opportunity to relocate you until you were pleased, as the Inn does have some of the newest hotel rooms in the New England Area and boasts many modern amenities (such as Pillow top, King-Koil Mattresses™ and complimentary wi-fi access).

We are very sorry that you did not find our restaurants to be a good value. We offer formal and casual dining options including our new Adam’s Rib Restaurant and Cocktail Lounge where you can purchase a cup of coffee and a sandwich or snacks, along with fresh salad, soups and cut fruits; While full breakfast is complimentary weekday mornings, Lunch and Dinner serves up 7 days a week grilled sandwiches, burgers and sides to enjoy, featuring “The Best Prime Rib in Norwalk” and Kobe beef. Our dessert menu offers decadent ice creams, homemade pies and cakes, all are available for room service. Our concierge can also help guests with information and driving directions to the many restaurants, located within 1-2 miles/ 5 minutes from the hotel.

Our business center is for guests use and if the computer is ever unavailable, a staff member should have made provisions for you, by allowing use of one of the other guests computers; free printing is also available. For your waiting, we are truly sorry.

We appreciate your feedback however, and we sincerely apologize you did not enjoy your experience and would like the opportunity to contact you. In the meantime we invite you to contact our hotel manager, and identify yourself by your trip advisor review. Our management team would be delighted to correspond with you. Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wallace,Idaho
1 review
4 of 5 bubbles Reviewed 8 October 2010

The hotel and staff were exceptional.The room was cleaned daily and very nicely appointed with a fridge and coffee pot. I wish there was a microwave , but in retrospect it didn't really hamper my enjoyment of the Hotel.. The daily (free) breakfast was wonderful. Location was perfect. There were shops, restaurants, and activities within minutes of the Hotel. The train staion to New York City was a five minute drive.. The people were frendly and really accomodating. The staff was really helpful and informative. I will return when I visit my son in New York City. There is really no negative to this Hotel. I highly recommend this very quaint, clean, quite Hotel. Nice place...

  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank javahead6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 18 September 2010

We were passing through Norwalk on the way to NYC and decided to stop for the night. We came across this Inn and checked in. The hotel was great and even had a pool-but the gym was not working when we were there.

The staff were great and the room huge and roomy, we could not have wanted more for a one night stop!

I would certainly recommend this hotel to anyone staying in the area.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zotar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 24 August 2010

I was impressed by how beautiful the establishment was. Friendly front desk staff, helpful cleaning staff, really nice bartender. The breakfast, which was complementary, was pretty epic: eggs, cheese blintzes, make-your-own-waffles, the works. The beds were amazingly comfortable, room service is tasty and fast, and there is an aesthetically pleasing environment. The only complaint I had was that a woman was allowed to bring her lap dog (not a service dog, mind you) into the dining room. She seemed to have an affiliation with the owner(s), but it is still in violation of health codes. The hotel has a sauna, a modest fitness center, and an outdoor pool. Quiet too, we slept very well.

  • Stayed August 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shelovespianos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 July 2010

"Un-believably Nice"
If you love splashing and playing in the water on a summer day, this is a perfect place for you!

The hotel has got a small mini garden on its grounds with an outdoor pool and a lovely patio with amazing pool food service.

The best part is the hotel location, pool and ammenities which is perfect if you just want to relax, but there are lots to do in this seaside town. The staff is accomodating any hour of the day.

We got the cheapest room online at the hotel website. It was a nice room but the bed comfort was well above average, considering that this is the US, this hotel housekeeping is imaculate and the staff was willing to help us with anything we needed; extra bottled water (which was free while a guest) extra milk, coffee. Free full breakfast was a definate value added with plenty of goodies and much appreciated!

It is definitelly a great place to stay as it offers a lot.




*****************


ADD A TIP; We have visited the nearby seaside town, during the day and relaxed in the pool in the evening.

***************

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sean069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 12 July 2010

My organisation booked me into this hotel and when I saw the rave reviews on TripAdvisor I was really looking forward to staying there. However, I was really disappointed. Nothing majorly wrong, but distinctly average in all aspects. Staff generally a bit preoccupied and seem rushed even when not particularly busy; rooms small and dated, could do with a lick of paint; air-con very noisy; some insects (baby cockroaches I think) in my room - just the odd one each day, but not what you expect; breakfast buffet poor - limited choice and mainly cold and greasy; food in the evenings at the restaurant is much better. Clean, but nothing to write home about or pay the rates charged for. Would not recommend or stay there again.

  • Stayed June 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank goonertraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vito455x, Public Relations Manager at Norwalk Inn & Conference Center, responded to this review, 14 August 2010
Dear Valued Guest, Thank you for your candor and honesty regarding your stay at Norwalk Inn. Is there any way we can earn back your good will. We take great pride in our reputation and would thank you for addressing your concerns. If you please resond to our message we can make certain your faith in The Inn is restored . Many Thanks, Elizabeth & Mathew. Front Desk Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Norwalk Inn & Conference Center

Property: Norwalk Inn & Conference Center
Address: 99 East Ave, Norwalk, CT 06851-5001
Region: United States > Connecticut > Norwalk
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Norwalk
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Norwalk Inn & Conference Center 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Serenely sequestered in a residential setting, accommodations at the Norwalk Inn and Conference Center feature cable television, individual climate control units, telephones with data-ports and voice mail, coffee makers, hair dryers, iron-ironing board and refrigerators. Guests have USA Today newspaper delivery and full, complimentary breakfast service on weekdays when you book direct on hotel's site. The Inn also boasts a fitness center with sauna and steam bath, an outdoor pool, lovely gardens, and fine dining at Adam's Rib Restaurant. Custom business services are available on request. ... more   less 
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Also Known As:
Norwalk Hotel Norwalk

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