Upon arriving. The door was locked. Had to call the hotel to have them open the door so I could check-in. ( dont know why its locked during the day. Because at night there was four people outside drinking, smoking weed and god knows what else with the door pryed open with a cigarette lighter)The smell walking in was very musty/ damp and smelled of smoke. The front check-in was a dungy boiler room/ basement looking area with a large black tarp and a woman ( she was nice lady) at a folding table and a fax/ copier machine. Looks like its been this was for quite awhile, dirty and messy. I wanted to confirm my room was a non smoking room. I have asthma. She told me that my room was a smoking room and they have only two non smoking rooms and those are for the people that reside there. So I went up in the room. The smell/ stench of smoke was horrendous. Im not a smoker and when I left I had a stench of a smoker all over my clothes and hair. The floor had a huge hole under the rug like the floor was caving in. The furniture and decor was really old. The bathroom was filthy. My husband and I couldn't sleep at all. There were doors being slammed and yelling throughout the night and early morning hours. I wish I never stayed here. But there was no other hotels available. Needless to say. I will never stay here again. I stayed here about 16 years ago and it was nice. I guess management has changed or has laxed on its standards. Very disappointed.
- Official Description (provided by the hotel):
- The Rosemont Suites offers convenience, comfort, and value in the heart of Mystic Country. Minutes from Mohegan Sun, Foxwoods and MGM Grand Casinos, Rosemont Suites is the perfect choice when looking for a Casino Getaway. The Spacious efficiency suites, ideal for long term stays, offer kitchenettes including microwave, coffee maker and refrigerator, as well as coin laundry facilities and hospitality room. Shuttle services available including Mohegan Sun incentives. ... more less
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